COVID-19 vaccine

The vaccine is available to everyone 12 and older! Get an appointment or visit the Convention Center or Esperanza walk-up sites.

Office of Homeless Services

Providing emergency housing and other services to people who are homeless and to those at risk of homelessness.

Office of Homeless Services

What we do

The Office of Homeless Services works together with more than 60 homeless housing and service providers, as well as city, state, and federal government groups, to make up Philadelphia’s homeless service system. This system provides emergency housing and aid to people who are experiencing homelessness and those at risk of homelessness.

Homeless Services supports:

  • 24 emergency housing facilities.
  • 16 transitional housing programs.
  • 5,825 long-term housing units.

Our services include:

  • Homelessness prevention and diversion.
  • Emergency, transitional, and rapid re-housing.
  • Case management.
  • Service days (clean up of encampments).
  • Food distribution to housing facilities and soup kitchens.

Currently, Homeless Services is developing targeted responses to youth homelessness and homelessness in shared public spaces.

Get help

Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are three ways to get in touch with our intake social workers and case managers:

  1. Complete an online form.
  2. Call the Homelessness Prevention Hotline at (215) 686-7177 and follow the instructions. Due to high call volume, it may take 72 hours to receive a callback.
  3. Visit a City-funded intake center.


1401 John F. Kennedy Blvd.
10th Floor
Philadelphia, PA 19102

Our programs


Philadelphia Continuum of Care Community Meeting

The Office of Homeless Services and the Roadmap to Homes board will be providing key updates pertaining to the Philadelphia Continuum of Care on Thursday, May 20, 2021 at 3 p.m. Hear updates from OHS staff, Roadmap to Homes board members, and HUD Technical Assistance representatives.

Please register for this meeting in advance using this link. Review the Community Meeting Agenda in advance.

Looking for more information?

You can find more about the Office of Homeless Services on the City's legacy pages.


  • May
    Event: Philadelphia Continuum of Care Roadmap to Homes (Virtual) Community Meeting
    3:00 pm to 4:30 pm

    Event: Philadelphia Continuum of Care Roadmap to Homes (Virtual) Community Meeting

    May 20, 2021
    3:00 pm to 4:30 pm, 2 hours
    Hey Philly! Come learn how you can get involved to help make homelessness rare, brief, and non-recurring in Philadelphia. The Roadmap to Homes board will be hosting a community meeting to provide key updates pertaining to the Philadelphia Continuum of Care progress, new initiatives, and COVID response and recovery efforts. Register in advance for this meeting. 

    After registering, you will receive a confirmation email containing information about joining the meeting.

    Audience: Providers, community members, people with lived experience of homelessness, government partners, and all stakeholders are welcome and encouraged to attend.


Liz Hersh
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