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Office of Homeless Services

Providing emergency housing and other services to people who are homeless and to those at risk of homelessness.

Office of Homeless Services

What we do

The Office of Homeless Services works together with more than 60 homeless housing and service providers, as well as city, state, and federal government groups, to make up Philadelphia’s homeless service system. This system provides emergency housing and aid to people who are experiencing homelessness and those at risk of homelessness.

Our services include:

  • Homelessness prevention and diversion
  • Emergency, transitional, and rapid re-housing
  • Case management
  • Food distribution to housing facilities and soup kitchens

Get help

Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are three ways to get in touch with our intake social workers and case managers:

  1. Complete an online form.
  2. Call the Homelessness Prevention Hotline at (215) 686-7177 and follow the instructions. Due to high call volume, it may take more than 72 hours to receive a callback.
  3. Visit a City-funded intake center.


1401 John F. Kennedy Blvd.
10th Floor
Philadelphia, PA 19102
Phone: (215) 686-7175 ask a question
(215) 232-1984 help a person on the street


RFI: Consultant opportunity

The Office of Homeless Services, in partnership with the PHARE Advisory Group, is looking for a consultant to help strengthen engagement with Philadelphia’s Latinx/Hispanic communities.

Read our full Request for Information (RFI), and submit proposals by email to MaryBeth Gonzalez no later than May 23, 2022.

Looking for more information?

You can find more about the Office of Homeless Services on the City's legacy pages.


Nothing from May 21, 2022 to August 21, 2022.

Our programs