What we do
The Office of Homeless Services works together with more than 60 homeless housing and service providers, as well as city, state, and federal government groups, to make up Philadelphia’s homeless service system. This system provides emergency housing and aid to people who are experiencing homelessness and those at risk of homelessness.
Homeless Services supports:
- 24 emergency housing facilities.
- 16 transitional housing programs.
- 5,825 long-term housing units.
Our services include:
- Homelessness prevention and diversion.
- Emergency, transitional, and rapid re-housing.
- Case management.
- Service days (clean up of encampments).
- Food distribution to housing facilities and soup kitchens.
Currently, Homeless Services is developing targeted responses to youth homelessness and homelessness in shared public spaces.
Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are three ways to get in touch with our intake social workers and case managers:
The Office of Homeless Services and the Roadmap to Homes board will be providing key updates pertaining to the Philadelphia Continuum of Care on Thursday, May 20, 2021 at 3 p.m. Hear updates from OHS staff, Roadmap to Homes board members, and HUD Technical Assistance representatives.
May20EventEvent: Philadelphia Continuum of Care Roadmap to Homes (Virtual) Community Meeting3:00 pm to 4:30 pmEvent
Event: Philadelphia Continuum of Care Roadmap to Homes (Virtual) Community MeetingMay 20, 20213:00 pm to 4:30 pm, 2 hoursHey Philly! Come learn how you can get involved to help make homelessness rare, brief, and non-recurring in Philadelphia. The Roadmap to Homes board will be hosting a community meeting to provide key updates pertaining to the Philadelphia Continuum of Care progress, new initiatives, and COVID response and recovery efforts. Register in advance for this meeting.
After registering, you will receive a confirmation email containing information about joining the meeting.
Audience: Providers, community members, people with lived experience of homelessness, government partners, and all stakeholders are welcome and encouraged to attend.
Liz Hersh, Director of the Office of Homeless Services, brings decades of experience unifying broad, bipartisan coalitions to build strong communities, expand affordable housing, and create opportunity for those experiencing homelessness. From her early work with the Philadelphia-based Tenants Action Group to 14 years heading the Housing Alliance of Pennsylvania, Hersh has consistently found common ground across diverse groups of people to bring about change. At the Housing Alliance, Hersh worked to pass 17 state laws and leveraged nearly half a billion dollars to protect communities and affordable housing.
Hersh earned a master’s degree from the University of Chicago and is a proud alumna of Philadelphia’s Girls High. She has served on numerous boards as well as the transition teams for Governor Ed Rendell and Governor Tom Wolf. Under Hersh’s leadership, the Office of Homeless Services has expanded its permanent supportive housing by hundreds of units and undergone comprehensive, agency-wide reforms to improve efficiency and effectiveness.
A lifelong Philadelphian, she lives in the house she grew up in and knows that having a stable, safe place to call home is something everyone in society deserves. She lives in Philadelphia’s Mt. Airy neighborhood.