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Office of Homeless Services

Providing emergency housing and other services to people who are homeless and to those at risk of homelessness.

Office of Homeless Services

What we do

The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.

This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.

Get help

Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are two ways to get in touch with our intake social workers and case managers:

  1. Call the Homelessness Prevention Hotline at (215) 686-7177 and follow the instructions. Due to high call volume, it may take more than 72 hours to receive a callback.
  2. Visit a City-funded intake center.

Connect

Address
1401 John F. Kennedy Blvd.
10th Floor
Philadelphia, PA 19102
Email ohs@phila.gov
Phone: (215) 686-7175 ask a question
(215) 232-1984 help a person on the street
Social

Looking for more information?

You can find more about the Office of Homeless Services on the City's legacy pages.

Events

  • Mar
    30
    Philadelphia YHDP virtual design session for Legal and Landlord Supports Supports
    11:00 am to 12:00 pm

    Philadelphia YHDP virtual design session for Legal and Landlord Supports Supports

    March 30, 2023
    11:00 am to 12:00 pm, 1 hour
    As part of Philadelphia's Youth Homelessness Demonstration Program (YHDP), we are seeking input from Legal and Landlord Supports partners, to better serve and house youth and young adults experiencing homelessness.

    Please register here for this design session (on Zoom), and complete this survey before the March 30 meeting.
  • Apr
    11
    OHS Budget Hearing
    1:00 pm to 4:00 pm

    OHS Budget Hearing

    April 11, 2023
    1:00 pm to 4:00 pm, 3 hours
    As part of the Mayor's budget proposal, the Office ofHomeless Services will testify before City Council about our work andfunding on April 11.

    We will offer remarks and answer questions the same afternoon as the Departmentof Behavioral Health and Intellectual disAbility Services andthe Philadelphia Department of Public Health.

    You can follow along on the day of the hearing on PHLgov TV.
  • May
    16
    Landlord Gateway launch
    9:00 am to 5:00 pm
    Pennsylvania Convention Center, 1101 Arch St, Philadelphia, PA 19107, USA

    Landlord Gateway launch

    May 16, 2023
    9:00 am to 5:00 pm, 8 hours
    Pennsylvania Convention Center, 1101 Arch St, Philadelphia, PA 19107, USA
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Programs

Resources


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