What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are two ways to get in touch with our intake social workers and case managers:
- Call the Homelessness Prevention Hotline at (215) 686-7177 and follow the instructions. Due to high call volume, it may take more than 72 hours to receive a callback.
- Visit a City-funded intake center.
1401 John F. Kennedy Blvd.
Philadelphia, PA 19102
Phone: (215) 686-7175 ask a question
(215) 232-1984 help a person on the street
Jun7Event'From homeless to housed': A community learning event2:30 pm to 4:30 pm1234 Market St, Philadelphia, PA 19107, USAEvent
'From homeless to housed': A community learning eventJune 7, 20232:30 pm to 4:30 pm, 2 hours1234 Market St, Philadelphia, PA 19107, USAmap
Organized by Philadelphia's Shared Public Spaces working group, this communityevent will serve as an informational session andresource fair for people who are concerned about homelessness, but don’tunderstand how the system works.
Come hear from people withlived experience of homelessness and service providers about the different wayspeople can get help in Philadelphia. The resource fair portion of the programbegins at 2:30 p.m., followed by a presentation and time for discussionstarting at 3:30 p.m. The event is free, but you should register in advance: https://www.eventbrite.com/e/open-house-from-homeless-to-housed-tickets-633581067027
Office of Homeless Services Introduces Landlord Gateway Program with Full-Day Resource Fair
Serving individuals and community members who are experiencing hunger and homelessness.
A report on the Office of Homeless Services' efforts to make homelessness rare, brief, and non-recurring in Philadelphia.