What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Get help
Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are two ways to get in touch with our intake social workers and case managers:
- Call the Homelessness Prevention InfoLine at (215) 686-7177 and follow the instructions. Due to high call volume, it could take more than 72 hours to receive a call back.
- Visit a City-funded intake center.
Connect
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1401 John F. Kennedy Blvd.
10th Floor Philadelphia, PA 19102 |
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ohs |
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(215) 232-1984
help a person on the street
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Announcements
Appletree Family Center closed until Sept. 11, 2024
The Appletree Family Center at 1430 Cherry St. is temporarily closed until 7 a.m., Wednesday, September 11, 2024.
During the closure, anyone who is experiencing homelessness and is looking for shelter may visit the Roosevelt Darby Intake Center, 804 N. Broad St.
After 5 p.m., visit an after-hours intake center. To find one, visit the Office of Homeless Services’s list of after-hours intake centers.
