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Office of Homeless Services

Providing emergency housing and other services to people who are homeless and to those at risk of homelessness.

Office of Homeless Services

What we do

The Office of Homeless Services works together with more than 60 homeless housing and service providers, as well as city, state, and federal government groups, to make up Philadelphia’s homeless service system. This system provides emergency housing and aid to people who are experiencing homelessness and those at risk of homelessness.

Homeless Services supports:

  • 24 emergency housing facilities.
  • 16 transitional housing programs.
  • 5,825 long-term housing units.

Our services include:

  • Homelessness prevention and diversion.
  • Emergency, transitional, and rapid re-housing.
  • Case management.
  • Service days (clean up of encampments).
  • Food distribution to housing facilities and soup kitchens.

Currently, Homeless Services is developing targeted responses to youth homelessness and homelessness in shared public spaces.

Get help

Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are three ways to get in touch with our intake social workers and case managers:

  1. Complete an online form.
  2. Call the Homelessness Prevention Hotline at (215) 686-7177 and follow the instructions. Due to high call volume, it may take 72 hours to receive a callback.
  3. Visit a City-funded intake center.


1401 John F. Kennedy Blvd.
10th Floor
Philadelphia, PA 19102

Our programs

Looking for more information?

You can find more about the Office of Homeless Services on the City's legacy pages.


  • Apr
    Kensington Community Meals Meeting
    6:00 pm to 7:00 pm

    Kensington Community Meals Meeting

    April 14, 2021
    6:00 pm to 7:00 pm, 1 hour
    Kensington Community Meals Meeting | April 14 | 6 p.m. 
    Share your thoughts on how providers can best work together in Kensington. We'll focus on free meal services, trash, and litter accumulation. Sign up.
    Audience: Kensington Meal Partners


Liz Hersh
More +


2020 annual report

A report on the Office of Homeless Services' efforts to make homelessness rare, brief, and non-recurring in Philadelphia.
OHS fliers

These fliers provided by OHS contain information about various programs and how to get connected to services.