What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are two ways to get in touch with our intake social workers and case managers:
- Call the Homelessness Prevention Hotline at (215) 686-7177 and follow the instructions. Due to high call volume, it may take more than 72 hours to receive a callback.
At this time, OHS no longer has funds for homelessness prevention and must temporarily stop accepting applications. When we begin accepting applications again, we will provide updates here and on our hotline.
- Visit a City-funded intake center.
Nothing from December 11, 2023 to March 11, 2024.
A report on the Office of Homeless Services' efforts to make homelessness rare, brief, and non-recurring in Philadelphia.