What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Get help
If you’re living outdoors
If you are or see someone living outdoors, call the City’s Homeless Street Outreach Hotline at (215) 232-1984. The Outreach team can help you find or get to a City-funded homeless intake center. Anyone who needs shelter can visit the centers.
If you’re facing homelessness
- Call the Homelessness Prevention InfoLine at (215) 686-7177 and follow the instructions.
- Visit a City-funded homeless intake center.
- If you still have questions, email the OHS Prevention, Diversion, and Intake Unit at OHSPrevention@phila.gov.
Connect
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1401 John F. Kennedy Blvd.
10th Floor Philadelphia, PA 19102 |
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ohs |
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(215) 232-1984
help a person on the street
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Announcements
Code Red in effect Saturday, June 28
Due to a forecast of very hot temperatures, the Office of Homeless Services has declared a Code Red from 7 a.m. Saturday, June 28, until 8 p.m. Tuesday, July 1.
To get help for someone who is living or sleeping outside, call the Homeless Street Outreach Hotline at (215) 232-1984.
Anyone who needs shelter placement or prevention services may visit a City homeless intake center to get help.
To learn more about Code Red, visit the City’s safety and emergency preparedness Code Red page.
