COVID-19: Learn how to stay safe, get vaccinated, and find testing. Visit phila.gov/covid.

Contact

Department of Streets

1401 John F. Kennedy Blvd.
7th Floor
Philadelphia, PA 19102-1676

Service requests

Contact 311 for all service requests.

Sanitation convenience centers

Use the recycling and donations map to find the phone numbers, locations, and hours of sanitation convenience centers.

Programs

Philadelphia More Beautiful Committee (PMBC)

Visit the PMBC program page for more information.

SWEEP

Visit the SWEEP program page for more information.

Media inquiries

Crystal Jacobs Shipman

Keisha McCarty-Skelton

Units

Right of Way

For plan review or eCLIPSE questions: streetsrow.planreview@phila.gov
For closure permits: streetclosure@phila.gov
View the Right-of-Way Improvement Standards.

Solid Resources Unit

For questions about how to pay the Refuse Collection Fee.

Partner contacts

PennDOT maintenance hotline

For state-maintained routes in Philadelphia.

SEPTA customer service

For issues related to trolley track areas (inside the tracks and 18" on either side).

Snow emergency route towing

To locate a vehicle towed from a snow emergency route during a declared snow emergency.

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