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Department of Streets

1401 John F. Kennedy Blvd.
7th Floor
Philadelphia, PA 19102-1676

Service requests

Contact 311 for all service requests.

Sanitation convenience centers

Use the recycling and donations map to find the phone numbers, locations, and hours of sanitation convenience centers.


Philadelphia More Beautiful Committee (PMBC)

Visit the PMBC program page for more information.


Visit the SWEEP program page for more information.

Media inquiries

Keisha McCarty-Skelton


Right of Way

For plan review or eCLIPSE questions:
For closure permits:
View the Right-of-Way Improvement Standards.

Solid Resources Unit

For questions about how to pay the Refuse Collection Fee.

Partner contacts

PennDOT maintenance hotline

For state-maintained routes in Philadelphia.

SEPTA customer service

For issues related to trolley track areas (inside the tracks and 18" on either side).

Snow emergency route towing

To locate a vehicle towed from a snow emergency route during a declared snow emergency.