This page has information and documents that were designed to help taxpayers and tax professionals during the COVID-19 pandemic. As of December 2024, only the Wage Tax guidance documents are still relevant. All the other documents on this page aren’t valid anymore. If you have any questions, contact us.
The City of Philadelphia has updated filing and payment rules for some (but not all) tax types. The documents on this page provide guidance to taxpayers and tax professionals as the City adapts to disruptions caused by the COVID-19 coronavirus epidemic. If you do not find guidance for a specific tax type below, there has not been a change.
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Taxpayers and water customers can visit one of our three walk-in centers to pay taxes, bills, and other fees. No appointment is required.
For help with your account or to set up a payment agreement, call:
- (215) 686-6442 about property tax
- (215) 686-6600 about all other taxes
- (215) 685-6300 about your water service or bill.
Or, email:
- revenue@phila.gov about taxes.
- wrbhelpdesk@phila.gov for water-related issues.