With a storm approaching, the Streets Department and other City departments are preparing for brining, snow removal, and related operations. 

Per the National Weather Service, the forecast has been slightly downgraded from 4-8 inches to 3-6 inches, although higher areas of elevation can still expect over 6 inches of snow. Snow is expected to begin Wednesday between 1 p.m. and 3 p.m., and pick up at around 4 p.m. The heaviest snow is expected between 4 p.m. and 7 p.m. Wednesday, before transitioning to rain and sleet temporarily then eventually returning to snow. Snow will intensify in the evening and is expected to end Thursday morning. 

Snow is expected to impact both the Wednesday evening and Thursday morning commutes. In addition, temperatures are expected to be in the 30s Thursday through Saturday. Temperatures near freezing could impact how quickly snow will melt and snow operations’ ability to quickly clear snow and ice.  

Reminders for residents

• Do not shovel or plow snow into the street. This practice is illegal, unsafe and hinders snow operations.  
• Clear a sidewalk path at least 36 inches wide within six hours of the end of the storm. 
• Clear snow from neighborhood sewer drains to allow melting snow to drain. 
• Motorists should allow extra time, exercise patience and maintain safe driving distances.  

Sanitation and Recycling Collections

Trash and recycling collections are suspended for Thursday, December 17. Residents whose normal trash day is Thursday must hold materials for Friday pick up and Friday’s materials will be collected on Saturday.

To avoid vehicles getting stuck in the snow in driveways, there will be no rear driveway collections for the remainder of the week. Residents must set their materials out for curbside pickup in the front of homes only.  Although crews are expected to resume collections on Friday, residents should expect delays as crews navigate through the snow.

To assist with snow operations, Sanitation crews are being diverted to snow duty and are mounting Sanitation trucks with plows. Although crews are expected to resume collections on Friday, residents should expect delays as crews navigate in the snow. Delays are contingent on the severity and length of the storm. Residents are reminded the City’s six Sanitation Convenience Centers are open Monday through Saturday, 8a.m. -6 p.m. Visit philadelphiastreets.com for locations.

City Municipal Offices 

City government offices are scheduled to remain open during normal business hours on Wednesday and Thursday. Supervisors are urged to offer flexibility for employees.

Call Centers 

Philly311

The Philly 311 Call Center will remain open during normal business hours on Wednesday and Thursday (8 a.m. – 8 p.m.) to take calls for non-emergencies. Requests for salting and plowing will not be taken during the storm. Once the storm has moved on, the City will announce when such requests will be taken.

Philadelphia Water Department

The Philadelphia Water Department’s customer contact center (215-685-6300) will be open. Residents are encouraged to shovel snow from the fronts of fire hydrants and storm drains on their block to allow snow melt to drain to the city sewer system.

Homeless Outreach 

The Office of Homeless Services issued a Code Blue beginning Tuesday, December 15 at 3 p.m., and it will remain in effect until further notice. Throughout the Code Blue, Philadelphia’s homeless outreach teams will patrol the streets in greater numbers, urging individuals experiencing homelessness to come indoors and avoid prolonged exposure to the elements amid dangerously cold temperatures. People do not need ID to enter shelters, and they can remain indoors throughout the duration of the Code Blue. 

If you are concerned about someone who is homeless, please call Homeless Outreach at 215-232-1984 at any time. Outreach is available 24 hours a day, 7 days a week. First responders can also transport people to shelter for their own safety. Review the Safer Shelter Initiative to learn how City-funded, privately operated shelters keep residents and staff safe.

Food Sites

Several food sites will be closed on Thursday, December 17. Check phila.gov/food to see which sites will be closed. Please note that last-minute closures may occur. Confirmed closures as of Wednesday, December 16 include: 

• Faith Chapel FCFC, 108 E. Price Street, 19144
• Iglesia Cristiana Avivamiento, 5500 Tabor Road, 19120
• Jerusalem French Church, 537 E. Wyoming Avenue, 19120
• Keep It Real CDC (formerly Opportunity Inc.), 5900 Lansdowne Avenue, 19151
• Mifflin Square Park, 500 Wolf Street, 19148
• Mitchell Elementary School, 5500 Kingsessing Avenue, 19143
• Open Door Ministries, 3373 Frankford Avenue, 19134
• Parkside Association, 1719 N. 52nd Street, 19131
• People’s Emergency Center, 3750 Lancaster Avenue, 19104
• Philadelphia Tabernacle, 3150 N. Mascher Street, 19133
• Roxborough Church, 8232 Ridge Avenue, 19128
• SEAMAAC, 1711 S. Broad Street, 19148
• Upper Room Baptist Church, 7236 Ogontz Avenue, 19138

Access Centers

Access Centers will close at 1 p.m. on Wednesday, December 16 and will be closed for the full day on Thursday, December 17. The Access Centers anticipate returning to normal schedule on Friday, December 18. Caregivers of students will be called by program staff to inform them of this change.

School District of Philadelphia

With all students in 100 percent digital learning, the School District of Philadelphia will not have to implement a ‘snow day’ and cancel classes. All students are expected to log in to their classes at their normal times. All Family Technology Support Centers, District headquarters at 440 North Broad Street and all school buildings will be closed on Wednesday and Thursday, December 16 and 17. This will allow for the safe clearing of snow from all roadways and walkways on District properties. 

At this time, “Grab-and-Go” meals will be available at the District’s 63 school distribution sites as scheduled for this Friday from 9 a.m. to 2 p.m. If it is determined that weather is causing issues that could prevent the effective execution of instruction or learning, such as power outages, the District will make the necessary adjustments to its instruction and learning plan and communicate such to our staff, students and families.

City-run Testing Sites 

COVID testing sites may be closed due to the inclement weather. The Health Department recommends calling ahead to ensure that the sites are open or to learn if they are operating with different hours. Find a testing site at phila.gov/testing.

SEPTA 

SEPTA will post real-time travel updates at septa.org and @SEPTA on Twitter.

PHL International Airport

Travelers and those picking up travelers are encouraged to check their flight status before leaving for the airport on Wednesday and Thursday. Call your airline, get updates at 1-800-PHL-GATE, or check the PHL International Airport website—phl.org.

Pet Safety Awareness

Residents should contact the ACCT Philly hotline (267-385-3800) if they observe a dog outside during extreme cold (aside from bathroom breaks and short walks). It is against City ordinance to leave dogs outside in extreme cold without proper shelter, and owners can be fined up to $500.

Fallen Trees

The Department of Parks & Recreation reminds residents that if a tree falls during a storm and it’s blocking a road, or it has fallen on a house, car or other property, call 911. A crew of arborists from Philadelphia Parks & Recreation are on-call to respond to tree emergencies and they will come out to remove the hazard and any part of the tree that is an immediate risk to public safety. Other parts of the tree that don’t pose an immediate risk (such as tree trunks and stumps) will be removed at a later time so crews can focus on other safety hazards around the city during extreme weather events. 

In the event that a tree has fallen on electrical wires, please call PECO’s emergency line: 1-800-841-4141. 

For other non-emergency downed trees, residents can submit a request through Philly311.

Information for Businesses

All property owners and/or tenants are responsible for clearing a 36 inch path on all sidewalks, including curb cuts, abutting the building or premises within six hours after the snow has ceased to fall—even if the establishment is temporarily closed due to snow or COVID-19 restrictions. 

Establishments with outdoor dining will need to take additional precautions in advance of the storm. All outdoor dining setups should be secured, removing as much of the setups as possible—including tables, chairs, heating equipment, temporary structures. As noted in the City’s winter guidelines for outdoor dining, the City is not liable for any damage from plowing or snow removal, even if structures are permitted. Materials should be cleared from the right of way as much as possible to avoid possible damage and blocking of dining setups. Restaurants with unpermitted structures are reminded that their establishment is liable for any injuries suffered due to damage from the structure during and after the storm. 

While the City is not mandating business closures related to the impending storm, businesses are strongly encouraged to consider early dismissal or closure in the interest of their staff. 

Philadelphia Prisons

All Philadelphia Department of Prisons facilities remain closed to civilian visitors due to COVID-19 precautions.