Sign In
City of Philadelphia

Water Bills

Contact Us

Water Revenue

Office Hours:
Monday – Friday
8:30 a.m. – 5:00 p.m.
Water/Sewer Emergencies

(215) 685-6300
24 hours, 7 days

Problems With Your Meter

(215) 685-6300
24 hours, 7 days


Becoming a Customer

Information for tenants, property owners, and occupants on becoming a water customer.


Information regarding voluntary and involuntary water shutoff, and how to restore your water.

Rights & Responsibilities

Your rights and responsibilities as a water customer.

Reading Your Meter

How to read and understand your water meter.

Top Water FAQs

  • When was my last payment posted?
  • How is my monthly payment applied to my bill?
  • How do I get copies of old bills?
  • Why do I have a service charge if I have no water usage?
  • My spouse/family member passed away and the bill was in their name, how do I get the bill in my name?