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Department of Revenue

Support is available for federal employees affected by the government shutdown. Federal workers who have not received a paycheck during the federal government shutdown can apply to defer residential water bill payments and Real Estate Tax payment agreements until after the federal government reopens, with no late fees or penalties. Learn more and apply online.

Beware of fraudsters using URLs and domain names that mimic our water bill payment site. We don’t have a water bill payment site that ends in “.org”, “.com”, or even “.gov”. Use the button below to pay your water bill. Don’t fall for scammers posing as the Department of Revenue. We’ll never ask for your confidential information by text, social media, or email.

REDUCE YOUR PROPERTY TAXES – Apply with the new combined application for assistance programs. Homeowners can use a single application for multiple Real Estate Tax Assistance programs. Under the Property panel, select “Search for a property”, enter your address, and begin your application! Available in Spanish too. Read this blog post to learn more.

What we do

The Department of Revenue is committed to the accurate and timely collection of revenue to support City services and the School District of Philadelphia, while also striving to enroll all eligible customers in available assistance and relief programs. The Department is committed to providing customers with services they can see, touch, and feel by being accessible, transparent, and responsive.

Connect

Address
Municipal Services Building
1401 John F. Kennedy Blvd.
Philadelphia, PA 19102
Email revenue@phila.gov
Phone
Phone: (215) 686-6600 for taxes
(215) 685-6300 for water bills
(215) 686-9200 for LOOP and Homestead
Social

Make the Department of Revenue better

The Department of Revenue has a short questionnaire to gather feedback from customers. Take the survey to help us serve you better.

Announcements

Philly offers water bill assistance to Federal employees during shutdown

Federal workers who have not received a paycheck during the shutdown of the federal government can apply to defer their water bill until after the federal government reopens. You will have 45 days after the government reopens to pay your water bill or enter into a payment plan without penalties. Apply online.

Events

  • Nov
    15
    Amusement, Hotel, Outdoor Advertising, Parking, Valet Parking, Vehicle Rental Taxes due
    All Day

    Amusement, Hotel, Outdoor Advertising, Parking, Valet Parking, Vehicle Rental Taxes due

    November 15, 2025
    All Day

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