Use these documents to plan your water bill customer assistance application. If you need in-person help with your application, find a help location near you.
| Name | Description | Released | Format |
|---|---|---|---|
| Sample application PDF | Use this as reference to help plan your application for water bill assistance before you start. | July 6, 2021 | |
| Water bill assistance fact sheet PDF | Print this fact sheet to share with community members or constituents | August 12, 2021 | |
| Water bill assistance fact sheet (Spanish) PDF | Print this fact sheet to share with community members or constituents | August 12, 2021 | |
| Application checklist PDF | Use this checklist to make sure you're ready to complete the application for water bill assistance. | July 1, 2019 | |
| TAP Debt Forgiveness fact sheet PDF | Learn how you can clear your water bill debt when you are enrolled in the Tiered Assistance Program. | May 14, 2021 | |
| Water Customer Assistance Programs Eligibility Guidelines PDF | Learn how to tell if you are eligible for a Water Customer Assistance Program. | February 17, 2021 | |
| Water Customer Assistance Programs Eligibility Guidelines (Spanish) PDF | Learn how to tell if you are eligible for a Water Customer Assistance Program. | February 17, 2021 |