What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Get help
If you’re living outdoors
If you are or see someone living outdoors, call the City’s Homeless Street Outreach Hotline at (215) 232-1984. The Outreach team can help you find or get to a City-funded homeless intake center. Anyone who needs shelter can visit the centers.
If you’re facing homelessness
- Call the Homelessness Prevention InfoLine at (215) 686-7177 and follow the instructions.
- Visit a City-funded homeless intake center.
- If you still have questions, email the OHS Prevention, Diversion, and Intake Unit at OHSPrevention@phila.gov.
Connect
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1401 John F. Kennedy Blvd.
10th Floor Philadelphia, PA 19102 |
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ohs |
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(215) 232-1984
help a person on the street
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Announcements
OHS request for proposals for SaaS services
The Office of Homeless Services (OHS), the Lead Agency for the Philadelphia Continuum of Care — the County’s homeless response system — has posted to eContractPhilly a new Request for Proposals (RFP #21250124154600) from qualified vendors for a web-based Software-as-a-Service (SaaS).
The Philadelphia Homeless Management Information System (HMIS) is the data infrastructure that is used to collect and store client-level and program-level information about people who are experiencing or are at risk of homelessness, and a critical tool for understanding and improving our efforts to reduce homelessness. OHS is looking for a system that will require minimal customization and will better accommodate the agency’s data collection requirements.
Mandatory pre-proposal meeting
Prospective applicants must attend a pre-proposal meeting on April 28, 2025, at 3 p.m. Local Philadelphia Time.
Proposal application deadline
The application is due by 5 p.m. Local Philadelphia Time on May 23, 2025.
How to apply
Visit eContractPhilly to log in and search for RFP 21250124154600 to read the full proposal and application instructions.
Questions?
Direct all questions about RFP 21250124154600 to Diana H. Rivera, Contracts Administrator.
Now open: homeless prevention programs RFP
The Office of Homeless Services (OHS) seeks proposals for Homeless Prevention Programs, including the provision of Financial Assistance and/or Housing Support Services.
OHS is specifically seeking proposals for the following three (3) types of programs:
- Program 1: Provision of financial/rental assistance only.
- Program 2: Provision of case management in support of participants receiving rental assistance from another source.
- Program 3: Provision of both medium/long-term rental assistance and housing support services for participants. Applicants may apply for more than one Program but must submit a separate proposal for each one.
Application deadline
No later than 5 p.m. Philadelphia Time on May 2, 2025.
Learn more about submission requirements and apply
Read RFP 21250409141056 for more information and application instructions.
Questions
Direct all questions about this RFP to Roberta Cancellier, Deputy Director, Long-Term Housing.
