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Department of Human Services

Working together with communities to support families and protect children.

Department of Human Services

Notice: The Department of Human Services is working to support Philadelphia’s children and families during COVID-19. View our updated policies, guidance, and resources.

What we do

Philadelphia’s Department of Human Services is the county child welfare and juvenile justice agency and is overseen by the Office of Children and Families. Our mission is to provide and promote safety, permanency, and well-being for children and youth at risk of abuse, neglect, and delinquency. Our main service areas include:

  • Prevention. We work with families to safely care for children in their own home to reduce child abuse and neglect.
  • Child Welfare. We operate Philadelphia’s child abuse hotline, investigate allegations of child abuse and neglect, and help children involved with DHS achieve a permanent home. We manage the private organizations (Community Umbrella Agencies) that provide case management and other support services in 10 geographic regions throughout Philadelphia.
  • Foster and Adoption. We contract with state-licensed agencies who certify homes as placements for children and youth who are not safe in their own homes. The goal of foster care is to reunite children with their families. When this is not possible, as determined by the courts, many resource parents choose to adopt the children who are in their care. Find out how to become a foster parent and how to adopt a child.
  • Juvenile Justice. We operate the county’s juvenile detention facility, manage contracts for court-ordered youth programs, and work to divert youth from the formal justice system through intensive prevention services.

Connect

Address
1515 Arch St.
Philadelphia, PA 19102
Email dhscommunications@phila.gov
Phone: (215) 683-4347 for information
(215) 683-6000 for complaints
Social

Events

  • Jul
    14
    CUA 4 Virtual Parent Café, hosted with CUA 8 Focus Forward!
    4:30 pm to 6:30 pm
    Virtual via Zoom

    CUA 4 Virtual Parent Café, hosted with CUA 8 Focus Forward!

    July 14, 2025
    4:30 pm to 6:30 pm, 2 hours
    Virtual via Zoom
    map
    The protective factors of focus will be Resilience and Social Connections. 7-14-25 Virtual Parent Cafe (Zoom Link/Calendar Invite) Contact: 215-783-9853 (Tashonn)  Mon 7/14/2025 4:30 PM - 6:30 PM Tashonn B is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/89634807207?pwd=2M1yPiYGn927JYzeuVPjovqTajfS9A.1 Meeting ID: 896 3480 7207 Passcode: 786389
  • Jul
    14
    CUA 8 Virtual Parent Café, hosted by CUA’S 4 & 8 Focus Forward!
    4:30 pm to 6:30 pm
    Virtual via Zoom

    CUA 8 Virtual Parent Café, hosted by CUA’S 4 & 8 Focus Forward!

    July 14, 2025
    4:30 pm to 6:30 pm, 2 hours
    Virtual via Zoom
    map

    Theprotective factors of focus will be Resilience and Social Connections.


    To Register:

    Khadija H. Bey
    267-290-3800
    khudgins-bey@bethanna.org

    Theodora Gladden
    267-524-2444
    tgladden@bethanna.org

  • Jul
    15
    NET CUA 1 & Concilio CUA 3 (WoW Talk) - School's Out! Now, What?
    11:00 am to 1:00 pm
    3890 N 10th St, Philadelphia, PA 19140, USA

    NET CUA 1 & Concilio CUA 3 (WoW Talk) - School's Out! Now, What?

    July 15, 2025
    11:00 am to 1:00 pm, 2 hours
    3890 N 10th St, Philadelphia, PA 19140, USA
    map



    Summer is out! Now what? join us for a wow talk that is designed for our youth. we will navigate what the summer brings, how to keep in touch with our friends, where to get some summer resources, and more! 


    This is a closed WoW Talk for the youth at North10 Summer Camp. 

    For more information: 

    Jeanine Baxter - jeanine.baxter@net-centers.org 

    Lo Danahy - l.danahycua3@elconcilio.net

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