City of Philadelphia

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Language Access Plans

City of Philadelphia Language Access Plans are provided by City agencies and are required by the Philadelphia Home Rule Charter 8-600. All plans are subject to change and may be updated in the future.

Name Description Released Format
311 Language Access Plan PDF June 2, 2017
Ambulatory Health Services Language Access Plan PDF May 3, 2021
Board of Ethics Language Access Plan PDF October 10, 2019
Board of Pensions and Retirement Language Access Plan PDF June 2, 2017
Board of Revision of Taxes Language Access Plan PDF July 2, 2021
Chief Administrative Office Master Language Access Plan PDF June 2, 2017
City Commissioners Language Access Plan PDF June 2, 2017
Commerce Department Language Access Plan PDF March 31, 2017
City Treasurer’s Office Language Access Plan PDF April 25, 2019
Department of Behavioral Health and Intellectual DisAbility Services (DBHIDS) Language Access Plan PDF September 09, 2020
Department of Health – Medical Examiners Office Language Access Plan PDF March 31, 2017
Department of Human Services Language Access Plan PDF July 17, 2017
Department of Licenses and Inspections Language Access Plan PDF March 7, 2017
Department of Planning and Development Language Access Plan PDF March 19, 2019
Department of Prisons Language Access Plan PDF June 2, 2017
Department of Public Health Language Access Plan PDF June 2, 2017
Department of Public Health Division of Disease Control Language Access Plan PDF March 7, 2017
Department of Public Property Language Access Plan PDF April 4, 2019
Department of Streets Language Access Plan PDF March 31, 2017
Department of Revenue Language Access Plan PDF April 22, 2021
District Attorney’s Office Language Access Plan PDF April 2019
Division of Aviation Language Access Plan PDF March 31, 2017
Finance Divisions Language Access Plans PDF May 3, 2021
Law Department Language Access Plan PDF September 2016
Managing Director’s Office Language Access Plan PDF March 2019
Mayor’s Office of Community and Empowerment Language Access Plan PDF March 7, 2017
Mayor’s Office Language Access Plan PDF October 10, 2019
Mayor’s Office of Education Language Access Plan PDF December 2016
Municipal ID Program Language Access Plan PDF March 13, 2019
Mural Arts Language Access Plan PDF January 28, 2019
Office of Administrative Review/Tax Review Board Language Access Plan PDF June 2, 2017
Office of Adult Education Language Access Plan PDF June 2, 2017
Office of Arts, Culture and Creative Economy Language Access Plan PDF June 2, 2017
Office of Civic Engagement and Volunteer Services Language Access Plan PDF July 17, 2017
Office of Human Resources Language Access Plan PDF March 2018
Office of Immigrant Affairs Language Access Plan PDF July 2017
Office of Property Assessment Language Access Plan PDF June 2, 2017
Office of the City Controller Language Access Plan PDF January 28, 2019
Office of the City Representative Language Access Plan PDF June 2, 2017
Office of the Inspector General Language Access Plan PDF September 2016
Office of Transportation and Infrastructure Systems (oTIS) Language Access Plan PDF April 3, 2018
Philadelphia Commission on Human Relations/Fair Housing Commission Language Access Plan PDF June 2, 2017
Philadelphia Department of Labor Language Access Plan PDF April 23, 2021
Philadelphia Fire Department Language Access Plan PDF April 2018
Philadelphia Parks & Recreation Language Access Plan 2021 PDF October 26, 2021
Office of Sustainability Language Access Plan 2022 PDF February 15, 2022
Philadelphia Water Department Language Access Plan March 2022 PDF March 22, 2022
Free Library Language Access Plan (January 2022) PDF March 22, 2022
Office of Homeless Services Language Access Plan – OHS 2022 PDF April 12, 2022
Office of Children and Families Language Access Plan 2022 PDF May 11, 2022
Register of Wills Language Access Plan 2022 PDF May 11, 2022
Department of Records Language Access Plan 2022 PDF July 29, 2022

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