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Office of the Chief Administrative Officer

Human Resources and Talent Unit

The Human Resources and Talent Unit focuses on the development and implementation of strategic human resource initiatives and process improvements. We work closely with the Office of Human Resources and with operating departments across the City to implement these changes.

As an example, our unit is developing a more streamlined employee recruitment process. The new process will ensure that a robust slate of qualified candidates are presented to the civil service testing processes. Our goal is to help the City attract qualified candidates for all positions.

Our unit also facilitates training and professional development opportunities for City employees through the use of instructor-led and eLearning platforms. These efforts include the Returning to Learning program.

Contact us

General contact information

Human Resources & Talent
Municipal Services Building
1401 John F. Kennedy Blvd., 7th Floor
Philadelphia, PA 19102


Name Job title Email
Tara Allen Coordinator
Tracey Bryant Deputy Director of Talent Management
Jonathan Hanson Internship and Learning Program Coordinator
Wendell Jackson Director of Professional Development
Michael Zaccagni Interim Director of OHR, Director of Talent Management

Returning to Learning

The Returning to Learning program offers tuition discounts for City employees who attend participating colleges and universities. Spouses, domestic partners, and dependents of City employees may also be eligible, depending on the school.

The goal of this program is to help employees develop and continue their education. Explore the Returning to Learning program materials to learn more about:

  • The colleges and universities that participate.
  • Who is eligible to receive a tuition discount at each school.
  • How to contact the schools for more information.
Employees can access more program information and resources by logging into the portal.