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Office of the Chief Administrative Officer

Bringing innovation to key enabling functions of City government.

Office of the Chief Administrative Officer

What we do

The Office of the Chief Administrative Officer (CAO) works to modernize city government and improve the efficiency and effectiveness of City services. The CAO oversees seven City departments and offices, innovating and strengthening their administrative functions and supporting their resident-facing operations to evaluate, plan, and continually improve their service delivery.

The seven City departments and offices that report to the CAO include: Department of Records, the Office of Administrative Review (OAR), the Office of Innovation and Technology (OIT), the Office of Talent & Employee Success, Procurement Department, PHL Service Design Studio, and Strategic Transformation.


1401 John F. Kennedy Blvd.
Suite 630
Philadelphia, PA 19107