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Office of the Chief Administrative Officer

Bringing innovation to key enabling functions of City government.

Office of the Chief Administrative Officer

What we do

The Office of the Chief Administrative Officer (CAO) works to modernize city government and improve the efficiency and effectiveness of City services. The CAO oversees eight City departments and offices, innovating and strengthening their administrative functions and supporting their resident-facing operations to evaluate, plan, and continually improve their service delivery.

The eight City departments and offices that report to the CAO include: The Office of Innovation and Technology (OIT), Records, Procurement, Contracts Legislation Unit (CLU), the Office of Administrative Review (OAR), the Bureau of Administrative Adjudication (BAA), Human Resources and Talent (HR&T), and the Service Design Studio.


1401 John F. Kennedy Blvd.
Suite 630
Philadelphia, PA 19107