What we do
The Office of the Chief Administrative Officer (CAO) works to modernize city government and improve the efficiency and effectiveness of City services. The CAO oversees seven City departments and offices, innovating and strengthening their administrative functions and supporting their resident-facing operations to evaluate, plan, and continually improve their service delivery.
The seven City departments and offices that report to the CAO include: Department of Records, Human Resources and Talent (HR&T), the Office of Administrative Review (OAR), the Office of Innovation and Technology (OIT), Procurement Department, PHL Service Design Studio, and Strategic Transformation.
1401 John F. Kennedy Blvd.
Philadelphia, PA 19107
Phone: (215) 686-5238