To reduce the spread of COVID-19, customers who want Department of Licenses and Inspections (L&I) services at the Municipal Services Building (MSB) must make an appointment to visit the MSB Concourse level.

Appointments

At this time, in-person appointments for permit and license services are available only to:

  • File applications to get or renew a license.
  • File new permit applications, including for Make Safe Permits.
  • Submit revised plans for applications filed on paper.
  • Pay for or pick up permits with paper plans.
    • You must have a copy of the permit invoice
    • The contractor’s license, insurance, and tax account must all be current.

Customers are limited to three filings per appointment.

You can also get an in-person appointment at MSB to file an appeal with the Board of License and Inspections Review, the Board of Building Standards, or the Plumbing Advisory Board.

Making an appointment online is quick and easy. If you need assistance, 311 (215-686-8686 if outside of Philadelphia) can help.

GET AN L&I LICENSING or PERMITTING APPOINTMENT

GET AN APPEALS APPOINTMENT

Preapprovals

Please note that some applications need preapprovals from other departments. These departments may not be reviewing paper applications at this time. You can apply online using eCLIPSE to avoid delays.

Masks required

You must wear a mask at all times while inside the Municipal Services Building.