The Philadelphia Fire Department (PFD) hires dispatchers to work in the Fire Communications Center (FCC). These dispatchers have critical duties:
- Answering 911 calls in one of the busiest fire/EMS systems in the nation.
- Dispatching fire companies and ambulances to emergencies across the city.
- Serving as a liaison to other public safety agencies during these incidents.
The City jobs page will list the position as a police communications dispatcher, even for PFD. The Police and Fire Departments hire dispatchers from the same applicant pool.
Candidates must complete six to eight weeks of classroom training, and up to four weeks of on-the-job training. Trainees are paid during this time.
The starting salary for a fire equipment dispatcher trainee is $42,379. After a year of good performance, trainees are promoted to fire equipment dispatcher. The starting salary is $47,922 and goes up to $52,519. There are opportunities for overtime and promotions.