City of Philadelphia

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Better Services PHL

Making City services work better for people who live here.

About

Philadelphians deserve a local government they can see, touch, and feel. Better Services PHL is an ongoing approach to improve City services. We will listen to residents and front-line staff before making changes to how the City runs its services.

Our goal is to make City services more:

  • Visible: Services are easy to deliver, access, and use.
  • Responsive: Services honor people’s humanity and needs.
  • Effective: Services help people achieve their goals.

Connect

Address
1401 John F. Kennedy Blvd.
Suite 630
Philadelphia, PA 19107

Posts

Partners

Better Services PHL brings together teams from these City departments:

Resources

Executive Order 2-24: Local Government that is Visible, Responsive, and Effective
In 2024, Mayor Cherelle Parker called for an ongoing approach to improve City services and create a local government that Philadelphians can see, touch, and feel. Read the executive order.

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