City of Philadelphia

https://
The https:// in the address bar means your information is encrypted and can not be accessed by anyone else
.gov
Only government entities in the U.S. can end in .gov

Translate

It looks like your device language is set to . Would you like to translate this page?

Better Services PHL

Making City services work better for people who live here.

About

Philadelphians deserve a local government they can see, touch, and feel. Better Services PHL is an ongoing approach to improve City services. We will listen to residents and front-line staff before making changes to how the City runs its services.

Our goal is to make City services more:

  • Visible: Services are easy to deliver, access, and use.
  • Responsive: Services honor people’s humanity and needs.
  • Effective: Services help people achieve their goals.

Connect

Address
1401 John F. Kennedy Blvd.
Suite 630
Philadelphia, PA 19107

Posts

See all posts

Subscribe to the Better Services PHL newsletter

Stay up to date on how Philadelphia is making services more visible, responsive, and effective.

External link Sign up

Partners

Better Services PHL brings together teams from these City departments:

Resources

Executive Order 2-24: Local Government that is Visible, Responsive, and Effective
In 2024, Mayor Cherelle Parker called for an ongoing approach to improve City services and create a local government that Philadelphians can see, touch, and feel. Read the executive order.

Top