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How to Apply FAQ's

Can I submit a paper application?

No. Only an on-line application will be accepted, your paper application will be returned to you and you will be instructed to apply on line. Not doing so, may cause you to miss an examination deadline.

What if I don’t have internet access or a computer?

Computers are available at the Employment Application Center as well your local Philadelphia Free Library branch.

Is a separate application required for each position in which I am interested?

Yes. A separate, complete online application is required for each position. Once your initial profile is created, the information will duplicate into subsequent applications. You may update and revise information as necessary prior to submission.

How will I know if my application was received?

If you provided an email address, you will receive confirmation via email. You can also log back into your account at to check the receipt status of your application.

Hot Tip! Log into your account on a regular basis to check the status of your application. Doing so will provide you with detailed information on where your application is in the hiring process.

How do I access the log in screen to check my application status or to apply for another City of Philadelphia job?

To check the status of your application or to apply for another Civil Service position with the City of Philadelphia go to and click on the appropriate link located on the right hand side of the page under "Job Opportunities".

To apply for another City of Philadelphia go to and follow the instructions on How to Apply for a Civil Service Job.

What if I forgot my login password?

If you forget your password, you can request your lost password by clicking the "Forgot your username or password?" page. It will be emailed to the address you provided.

If you forget your password and you did not provide an email address, send an email to with your name and contact information so someone can contact you about resetting your password.