To file a claim against the City for bodily injury, auto, and property damage, you must complete the City’s general claim form. To file a claim against the Philadelphia Water Department (PWD) for property damage, you must complete PWD’s general claim form.
Follow the form instructions and provide all necessary documentation with your claim.
You can send completed forms to Risk.Management@phila.gov or the Office of Risk Management by mail:
1515 Arch Street, 14th Floor
Philadelphia, PA 19102
The Office of Risk Management must receive your completed form within six months of the date of the incident. If your form isn’t completed and received within six months, your claim will be rejected.