This page includes resources for youth, their families, and residential placement facilities.
Know your rights
Learn more about the rights of youth in residential placements, as well as the rights of their families. Download the full guides or just get the highlights. These documents are available in English and Spanish.
Learn more about our office
Resources for youth residential facilities
Report abuse or neglect
Our office cannot independently investigate reports of child abuse or neglect. OYO is a mandated reporter. This means that our office must report suspected abuse or neglect to the state. You can still report abuse or neglect to OYO. However, if you describe abuse or neglect, we’ll contact ChildLine on your behalf.
If you suspect abuse or neglect, you can also contact the appropriate agency listed below.
For facilities overseen by the Philadelphia Department of Human Services
For behavioral health facilities
Call Community Behavioral Health Member Services at (888) 545-2600.
For criminal complaints
Contact your local police station.