Since the City launched the Vendor Invoice Portal February in 2021, the City has helped streamline the centralized delivery of invoices electronically and improve payment processing times. The vendor invoice portal tool allows vendors to submit invoices for City contracts electronically. The portal is available on the City’s Vendor Payment website. 

Within the portal’s first year, 86% of vouchers processed through the system were paid within 30 days of the invoice submission! Using the Vendor Invoice Portal does the below: 

• Gives immediate and confirmed delivery of the invoices to the vendor and to fiscal staff. 
• Allows fiscal staff to review and approve vouchers through safe and secure electronic channels.
• Reduces paper consumption and improves cost savings. 
• Allows vendors to receive payments in a timelier manner.  

In addition to vendors submitting invoices electronically, vendors can also check the status of payments and enroll in Automated Clearing House (ACH) on the Vendor Payment website. Vendors can easily register for an account. And, in four easy steps, they can immediately submit invoices to the appropriate City department. 

Steps to submit an invoice: 

1. Select the invoice type and provide the contract number (if applicable). 
2. Select the department and unit that the invoice should go to. 
3. Upload the invoice and supporting documents. 
4. Click the submit button.