Trash, recycling & city upkeep
You can report a variety of problems to 311, including:
- Potholes and street damage.
- Abandoned automobiles.
- Illegal dumping.
- Street light outages.
Philly311 will direct your issue to the correct department. Once you’ve submitted your service request, you can track its progress.
Report a problem
Use our online form
- Inside Philadelphia, call 311.
- Outside Philadelphia, call (215) 686-8686.
The contact center answers calls from 8 a.m. to 8 p.m., weekdays.
- Walk into the 311 contact center located in:
1400 John F. Kennedy Blvd.
Philadelphia, PA 19107
The center is open to walk-ins from 8 a.m. to 4 p.m, weekdays.