Vendor payment instructions during COVID-19

The City of Philadelphia is exploring ways to improve and continue to pay our vendors during COVID-19. To help us, we are asking vendors to submit invoices and other required documentation, where possible, via email to your appropriate City contact.

Your City contact person will reach out to you directly to:

  • Provide the email address to submit your invoices.
  • Inform you of other required documentation.

A vendor checklist to ensure you are completing everything that is required for prompt payment is attached here.

The City of Philadelphia encourages all vendors to enroll in its direct deposit electronic payment program. Payments will be made electronically via Automated Clearing House (ACH) and deposited directly into an account designated by you at your financial institution. Enrolling in direct deposit will support the City in its efforts to reduce exposure and transmission of COVID-19 to the public.

For help enrolling in direct deposit, see our instructions on how to sign up for ACH.

Name Description Released Format
COVID-19 communication to vendor community PDF An important message regarding COVID-19 and vendor payment March 19, 2020
COVID-19 vendor payment/invoice checklist PDF To ensure that the City considers your invoice complete, complete and email this form, your invoice, and related materials to the appropriate City inbox. August 17, 2020

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