If you received a Notice of Defect from the Water Department indicating that your water and sewer lines are broken or leaking, you may qualify for the Homeowner’s Emergency Loan Program (HELP). Money loaned for repairs doesn’t accrue interest and is payable over a period of 60 months (5 years). Use these materials to find out more about the HELP program.
|HELP Loan pre-application form PDF||Fill out this pre-application form to see if you qualify for the HELP Loan program.||September 23, 2019|
|Customer responsibility diagram PDF||Use this diagram to better understand when you are responsible for water line repairs and when you can contact the Water Department.||September 23, 2019|