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Innovation Management Team

Changing the way government thinks and works.

What we do

The Innovation Management Team empowers City employees and departments to solve challenges in new ways.

The team focuses on innovating through:

  • People (training and empowering employees to think differently about solving challenges).
  • Place (providing a space to encourage collaboration and innovation).
  • Process (seeking, improving, and implementing ideas and initiatives).

Our innovation work has four components:

  1. The Innovation Academy trains City employees in creative thinking and problem-solving. It was created by the Innovation team and Jefferson (Philadelphia University and Thomas Jefferson University).
  2. The Innovation Fund allows City employees to test programs that improve government services. It is funded by the Mayor's Fund for Philadelphia.
  3. The Innovation Lab is a space for City employees to use for innovative and creative work.
  4. Innovation Consulting provides workshops for City departments and outside organizations to think about internal challenges in new ways.


1234 Market St.
18th Floor
Philadelphia, PA 19107

Our programs


Andrew Buss
Deputy CIO for Innovation Management

Andrew directs the Innovation Management group within Philadelphia’s Office of Innovation and Technology. Aligned closely with the City’s Chief Administrative Officer, Innovation Management focuses on developing capacity for innovation within municipal government and finding ways to make technology accessible and meaningful to the public. Before moving into the innovation space, Andrew directed Philadelphia’s implementation of a citywide network of technology-enabled community centers known as Keyspots. Andrew earned a graduate degree in geography from Temple University in Philadelphia and continues to teach there as an adjunct instructor.


Name Job title Phone #
Jeanne Adamson Content Strategy Practice Lead
Juliet Fink-Yates Digital Inclusion Fellow
Sara Hall User Experience Practice Lead
Joanna Hecht Pitch & Pilot Fellow
Labonno Islam Digital Engagement and Communications Specialist
Kyle Odum Director of Creative Services
Stephanie Orlando Innovation Coordinator
Eliza Pollack Director of Innovation
Ashley Pollard K-12 Digital Access Program Manager
Emily Yates Smart Cities Director
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