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Property, lots & housing
Get a Certificate of Occupancy
Report a bed bug law violation
Find property information
Property taxes
Appeal a property assessment
Look up your property tax balance
Realty Transfer Tax
Real Estate Tax
Report a change to lot lines for your property taxes
Get Real Estate Tax relief
Get a property tax abatement
Get the Homestead Exemption
Active Duty Tax Credit
Enroll in the Real Estate Tax deferral program
Set up a Real Estate Tax installment plan
Low-income senior citizen Real Estate Tax freeze
Set up an Owner-occupied Real Estate Tax payment agreement (OOPA)
Get a nonprofit real estate tax exemption
Get a real estate tax adjustment after a catastrophic loss
Report graffiti
Find a licensed contractor and contractor information
Find location and zoning information
Foreclosure & sheriff sales
Sheriff & lien sales
Force a sheriff sale
Save your home from mortgage and tax foreclosure
Apply for a grant to clear your home’s title
Get help paying your utility bills
Request a circular-free property decal
Historic properties
Find a historic property or district
Nominate a historic property or district
Apply for a historic property plaque
Get help with deed or mortgage fraud
Report suspected deed or mortgage fraud
Sign up for deed fraud protection
Buy, sell, or rent a property
Find a City-owned property
Buy your first home
Find housing
Services for people experiencing homelessness
Find emergency housing
Find accessible housing
Find affordable rental housing
Information about renting
Get a Rental License
Rent your property
Rent your property short-term
Get a Vacant Residential Property License
Get a Vacant Commercial Property License
Get a High-Rise License
Get home improvement help
Get emergency home heater repairs
Get home repairs and modifications for seniors
Get help making your home accessible
Get emergency home repairs
Apply for a low-interest home improvement loan
Report a problem with a building, lot, or street
Submit a service request with 311
Track a service request with 311
Permits, violations & licenses
Register a burglar alarm / Pay the annual fee
Find a City-owned property
Apply for a permit
Use a Philadelphia Parks & Recreation space
Reserve a Parks & Recreation facility or field
Get a picnic permit
Get a permit for a large event or festival
Get a Friends and community group event permit
Apply for a media permit
Get a wedding ceremony or wedding photo permit
Get a trail permit
Get a special event permit
Environmental permits and approvals
Dust, air pollution, and asbestos
Apply for an asbestos project permit
Get a dust control permit for construction and demolition
Infectious waste
Apply for a storage/holding tank permit
Apply for a portable toilet permit
Submit a plan for handling infectious waste at a health care facility
Request a permit for a septic system or private sewer line
Submit lead certification and inspection reports
Get a Fireworks Display Permit
Get a Use of Explosives Permit
Get a Tent Permit
Building and repair
Register in eCLIPSE as a design professional or attorney of record
Submit as a PA Home Improvement Contractor to get construction permits
Get approval for construction in the floodplain
Get a Foundation-only Building Permit
Get permits without plans (EZ permits)
Get an Electrical Permit to install solar panels
Get a Site Work and Site Utility Permit
Get a Building Permit
Get a Retaining Wall Permit
Get a Plumbing Permit
Get a Fence Permit
Get a Complete Demolition Permit
Get a Sidewalk / Shelter Platform Permit
Get a building permit to install signs
Get an Electrical Permit
Get a Mechanical Permit
Get a building permit for a tank to store hazardous materials
Get a Fire Suppression Systems Permit
Get an Antenna Permit
Get a Make Safe Permit for a dangerous building
Request a preliminary review of construction projects
Get a Tower Crane Permit
Get a project scoping meeting for a multi-phased project
Zoning permits
Get a Zoning Permit to adjust property lot lines
Get a Zoning Permit for signs
Get a Zoning Permit for new construction or additions
Get a Zoning Permit for parking
Get a Zoning Permit to change the use of a property
Get a Zoning Permit
Get a Zoning Permit for a temporary use
Pay a fine or ticket
Pay a parking ticket
Pay a red light ticket
Pay an excess false alarm fine
Pay a code violation notice
Dispute or appeal a decision
Appeal to the Board of Safety and Fire Prevention (BOSFP)
Dispute a parking ticket
Dispute an excess false alarm fine
Appeal a denied residential parking spot for people with disabilities
Appeal to the Board of Building Standards (BBS)
Appeal to the Board of License and Inspection Review
Appeal an L&I permit or violation
Appeal to the Plumbing Advisory Board
Dispute a code violation notice
Get a hauling permit
Rent or sell property
City building codes
Search for property history and business license information
Track a permit application
Get a Property Sales Certification
Rent your property short-term
Rent your property
Get a license
Get a marriage license
Get a gun license
Get a license for your dog
Search for property history and business license information
Business licenses, permits, and approvals
Body artists
Apply for or renew certification for a body art establishment
Apply for a body artist certification
Child care facilities
Schedule a sanitation/safety inspection for a child care facility
Schedule a sanitation/safety inspection for in-home child care
Get a Child Care Facility License
Factories
Apply to operate equipment that emits or controls air pollution
Apply to install equipment that emits or controls air pollution
Food businesses
Operate a farmers market
Sponsor a special event
Change ownership of a stationary food business
Change ownership of a mobile food business
Apply for a plan review for a stationary food business
Apply for a plan review for a mobile food business
Take a food safety certification course
Look up a food safety inspection report
Get a Sidewalk Cafe License
Get a Food Preparation and Serving License
Get a Food Establishment Retail, Non-Permanent Location License
Get a Food Establishment Retail, Permanent Location License
Get a Food Manufacturer License
Get a Temporary Sidewalk Cafe/Streetery License
Self-certify a food business for COVID-19 safety
Tobacco retailers
Report illegal tobacco sales
Get a tobacco retailer permit
Search tobacco retailer permit eligibility by neighborhood
Get help creating a tobacco-free policy
Vending and street sales
Get a Curb Market Vendor License
Get a Sidewalk Sales License
Get a Pushcart Vendor License
Get a Vendor-on-Foot License
Get a Newsstand License
Get a license to sell goods in special vending districts
Get an Honor Box License
Get a Vendor Motor Vehicle License
Real estate
Get a Rental License
Get a Residential Property Wholesaler License
Get a High-Rise License
Get a Vacant Commercial Property License
Get a Vacant Residential Property License
Dumpsters
Get a Dumpster License (Private or Right-of-Way)
Get a Construction Dumpster License
Entertainment business
Get a Carnival License
Get a Bingo License
Get a Small Games of Chance License
Get a Special Assembly Occupancy License
Get a Limited Engagement Small Games of Chance License
Get an Amusement License
Get a Special Permit License
Automotive business
Get an Auto Repair Shop License
Get an Auto Wrecking Yard and Tire Storage License
Get a Public Garage or Lot License
Get a Tow Company License
Other businesses
Get a Precious Metal Dealer License
Get a Hazardous Materials License
Get a Pawn Shop License
Get a Handbill Distribution License
Get a Scales and Scanner License
Get a Commercial Activity License
Get an Activity License Number
Trade licenses
Get a Demolition Contractor’s License
Get an Expediter’s License
Get a Home Inspector’s License
Get a Curb Setter License
Get an Engineer License
Get an Electrical Inspector’s License
Get a Fire Suppression Systems Contractor License
Get a Hot Work License
Get a Fire Alarm Inspector’s License
Get a Contractor License
Get a Sheet Metal Technician License
Get a Master Plumber’s License
Get a Sheet Metal Apprentice License
Get an Electrical Contractor License
Get a Special Inspector License
Get a Special Inspection Agency License
Get a Fire Suppression Systems Worker License
Get a Fire Suppression Systems Apprentice License
Get a Plumber Apprentice License
Get a Journeyman Plumber License
Get an Electrical Inspection Agency License
Use eCLIPSE to apply for licenses
Apply to provide food or drinks at a special event
Report a problem with a building, lot, or street
Get a certificate
Get a Certificate of Occupancy
Get a Lawful Occupancy Sign
Get a Temporary Occupancy Permit for a special event
Get a Certificate of Rental Suitability
Get a Temporary Certificate of Occupancy
Get a copy of a license, permit, or violation
Report an unlicensed contractor or unpermitted work
Find a licensed contractor and contractor information
Make an appointment to visit the L&I Permit and License Center
Birth, marriage & life events
Get a marriage license
Get a birth certificate
Get a death certificate
Get a copy of a divorce decree
Become a foster parent
Ask the DHS Commissioner’s Action Response Office (CARO)
Adopt a child
Coordinate a Plan of Safe Care (POSC)
Request Medical Examiner records
Request DNA/paternity test information from the Medical Examiner
Get married in LOVE Park
Business & self-employment
Report a paid sick leave violation
Business taxes
Amusement Tax
Business Income & Receipts Tax (BIRT)
Hotel Tax
Liquor Tax
Mechanical Amusement Tax
Net Profits Tax
Outdoor Advertising Tax
Parking Tax
Philadelphia Beverage Tax
Sales, Use, & Hotel Occupancy Tax
Tobacco and Tobacco-Related Products Tax
Use & Occupancy Tax
Valet Parking Tax
Vehicle Rental Tax
Wage Tax (employers)
Get a tax account
Register a business
Report wage theft violation
Find a minority, woman, or disabled-owned business
Report possible fraud, waste, or other issues on contracts
Starting a business
Find location and zoning information
Trade licenses
Business licenses, permits, and approvals
Support for businesses
Find loans through the Philadelphia Business Lending Network
Meet your area’s business services manager
Find financial support and incentives for your business
Bidding on a City contract
Do business with the City
Track vendor payment
Register as a minority, woman, or disabled-owned business
Get certified as a Local Business Entity
Bid on a Services, Supplies, and Equipment contract
Bid on a Public Works contract
Pay the fee for a professional services contract online
Cars, parking & transportation
Get your car back when it has been towed
Bike share program
Report predatory towing
Apply for a parking permit
Apply for a residential parking permit
Apply for a disabled parking permit
Pay or dispute a ticket
Pay a parking ticket
Pay a red light ticket
Dispute a parking ticket
Dispute a red light camera ticket
Apply for a Temporary No Parking (TNP) permit
Crime, law & justice
Discrimination
Voting
Report for jury duty
File a complaint against a Philadelphia police officer
Recommend a police officer for commendation
Search civil case dockets
Report a crime or concern
Submit a tip to the police
Report child abuse or neglect
Report elder abuse
Report graffiti
Report wrongdoing in City government
Report possible fraud, waste, or other issues on contracts
Police
Get a police report
Become a police officer
Find a police station
Inmates
Get notified when an inmate is released
Locate an inmate
Visit an inmate
Contact an inmate by mail
Send clothes to an inmate
Send funds to an inmate
Abuse and harassment
Get a restraining order
Get help with domestic violence
Volunteer at a prison
Culture & recreation
Find a playground or recreation center
Find a swimming pool
Get a library card
Make an appointment at the Philadelphia Parks & Rec Historic Archive
Apply for a Philadelphia Activities Fund grant
Rent a Parks & Recreation venue
Activities and events
Events in Philadelphia parks
Find Philadelphia Parks & Recreation activities
Register for summer camp
Enroll in a youth Parks & Recreation program
Volunteer
Nominate someone for a Mayor’s Day of Service Recognition Award
Find a volunteer opportunity
Post a volunteer opportunity
Education & learning
Find child care and early childhood education
Find an after school or summer program for children
Learn English
Take a free class
Find your designated neighborhood school
Become a substitute teacher
Charter schools
Get a library card
Enroll in PHLpreK
Diversity, inclusion, accessibility & immigration
Become a U.S. citizen
Learn English
Discrimination
LGBT community services
Find a minority, woman, or disabled-owned business
Register as a minority, woman, or disabled-owned business
Submit an ADA grievance against the City
Submit a reasonable modification request
Apply for a disabled parking permit
Apply for the 911 program for people with disabilities
Request an ADA curb ramp
Mental & physical health
City health centers
Find free food or meals
Services for people experiencing homelessness
Report child abuse or neglect
Reunify my family
Learn how to get and use naloxone (Narcan®)
Get vaccinated
Get the vaccines your child needs to start school
Get vaccinated (if you don’t have health insurance)
Get vaccinated (if you have health insurance)
Get your annual flu shot
Vaccinate your child
Get travel vaccinations
Get bereavement support
Environmental health hazards
Zika virus
Overview
Prevention
Pregnancy risks
Travel precautions
Diagnosis & treatment
What you can do
What the City is doing
Common concerns
Air quality
Lead exposure
Extreme weather
Find a cooling center
Code Blue
Get your child tested for lead
Protect yourself from West Nile virus and Lyme disease
Coronavirus Disease 2019 (COVID-19)
What’s new
Overview
COVID-19 and children
COVID-19 and pregnancy
Could I have COVID-19?
What you can do
What the City is doing
COVID-19 urgent care and health centers
Planning guidance for businesses and nonprofit organizations
Information for health care providers
Get services for an older adult
Sexual health and family planning
HIV prevention, testing and treatment
Learn how to prevent HIV
Get free condoms
Prevent HIV with a pill (PrEP)
Get emergency treatment (PEP) after recent exposure to HIV
Get tested for HIV
Find HIV information and services
Get walk-in testing and treatment for STDs
Get family planning services
Get health care and support
Family and children’s health care
Get pediatric health care
Pediatric health care providers
Get family planning services
Get support for a child with special health care needs
Get prenatal care
Get breastfeeding support
Women’s health care
Get women’s health care
Get prenatal care
Get breastfeeding support
Get family planning services
Get help quitting tobacco
Get men’s health care
Get help applying for health insurance
Get dental care
Get directly observed therapy (DOT) for tuberculosis
Medical professionals
Request health data
Apply for an Urban Health Policy Fellowship
Submit a study to the Health Commissioner’s Office Review Committee
Report an infectious disease (for health care providers)
Submit a research study to the Institutional Review Board (IRB)
Report a health or safety concern
Report air and noise pollution
Report illegal idling
Report illegal smoking
File a complaint about a medical provider
File a complaint about a medical facility
File a water quality complaint for a swimming pool
File a complaint about a child care facility
Report mosquitoes, wasps, or hornets
Report rats
File a complaint about infectious waste
File a complaint about a barber shop or beauty salon
Report a food illness or food safety concern
Report an animal bite
Report illegal tobacco sales
Volunteer for the Philadelphia Medical Reserve Corps (MRC)
Payments, assistance & taxes
Business taxes
Amusement Tax
Business Income & Receipts Tax (BIRT)
Hotel Tax
Liquor Tax
Mechanical Amusement Tax
Net Profits Tax
Outdoor Advertising Tax
Parking Tax
Philadelphia Beverage Tax (PBT)
Understand the PBT notification-confirmation process
What is subject to the tax
Special PBT filing situations
Filing caloric and non-caloric beverages
Sales, Use, & Hotel Occupancy Tax
Tobacco and Tobacco-Related Products Tax
Use & Occupancy Tax
Valet Parking Tax
Vehicle Rental Tax
Wage Tax (employers)
Payment plans
Set up an Owner-occupied Real Estate Tax Payment Agreement (OOPA)
Set up a Real Estate Tax payment plan for property you don’t live in
Set up Real Estate Tax installment plan
Set up a payment agreement for your business or income taxes
Set up a Water bill payment plan
Voluntary disclosure of non-payment
Income-based assistance programs
Water bill customer assistance
Owner-occupied Real Estate Tax payment agreement
Get help if you are at risk of being evicted
Water bill payment agreements
Longtime Owner Occupants Program (LOOP)
Real Estate Tax deferral program
Tax credits
Community Development Corporation (CDC) Tax Credit
Green Roof Tax Credit
Job Creation Tax Credit
Keystone Opportunity Zone Tax Credit
Life Partner & Transgender Care Health Benefits Tax Credits
Philadelphia Re-Entry Program (PREP) Tax Credit
Sustainable Business Tax Credit
Veterans Employment Tax Credit
Active Duty Tax Credit
Distressed Business Tax Credit
Earned Income Tax Credit (EITC) resources
Jump Start Philly
Healthy Beverages Tax Credit
Sustainable Jump Start Tax Credit
Income taxes
Earnings Tax (employees)
School Income Tax
Senior citizen discounts
Senior citizen water bill discount
Low-income Senior Citizen Real Estate Tax Freeze
File and/or make payments
Pay Water bill
File and pay Business Income & Receipts Tax (BIRT)
Pay Hotel Tax
File and pay Net Profits Tax
Pay Real Estate Taxes
File and pay School Income Tax (SIT)
File and pay Tobacco Tax
File and pay Use & Occupancy Tax
File and pay Wage Tax (employers)
Pay Amusement Tax
File and pay Beverage Tax
File and pay Earnings Tax (employees)
Pay Liquor Tax
Pay Outdoor Advertising Tax
Pay Parking Tax
Pay Valet Parking Tax
Pay Vehicle Rental Tax
Pay Refuse Collection Fee
Get a property tax abatement
Appeal a property assessment
Resolve judgements, liens and debts
Pay outstanding tax balances
Resolve water liens & judgments
Resolve business and income/Wage Tax liens and judgments
Resolve bills or liens for work done by the City on a property
Use code enforcement numbers to request a payoff
Prevent sequestration
Collection agencies
Property taxes
Real Estate Tax
Realty Transfer Tax
Look up your property tax balance
Regulations & rulings
Technical (private letter) rulings
General City tax regulations
Business tax regulations
Income tax regulations
School Income Tax Regulations
Property tax regulations
Paying City taxes
Electronic funds transfer (EFT)
Modernized e-Filing (MeF) for City taxes
Make an appointment to pay City taxes or a water bill in person
How to file and pay City taxes
Interest, penalties, and fees
Pay delinquent tax balances
Tax forms & instructions
2020 tax forms
2019 tax forms
2018 tax forms
2017 tax forms
2016 tax forms
2015 tax forms
2014 tax forms
2013 tax forms
2012 tax forms
2011 tax forms
2010 tax forms
2009 tax forms
Refunds
Wage Tax refunds
Real Estate Tax refunds
General refund information
Refunds for taxes paid to local jurisdictions
Get tax clearance
Track vendor payment
Get a tax account
Get Real Estate Tax relief
Get the Homestead Exemption
Set up an Owner-occupied Real Estate Tax payment agreement (OOPA)
Set up a Real Estate Tax installment plan
Enroll in the Real Estate Tax deferral program
Low-income senior citizen Real Estate Tax freeze
Active Duty Tax Credit
Longtime Owner Occupants Program (LOOP)
Appeal a water bill or water service decision
Petition for a tax appeal
Open a safe and affordable bank account
Pay the fee for a professional services contract online
Enroll in direct deposit as a vendor or a foster parent
Get free financial counseling
Get free help applying for public benefits
Trees, parks & the environment
Air quality
Find a playground or recreation center
Events in Philadelphia parks
Get organic materials
Dispose of organic materials
Get a trail permit
Request a dog run
Tree related services
Report a dead tree
Get a street tree
Get a yard tree
Request street tree maintenance
Report a downed tree
Trash, recycling & city upkeep
Become a block captain
Commercial trash and recycling
Pay your Refuse Collection Fee
File a Commercial Waste Report
Dumpsters
Report a dead animal in a street
Report a pothole or other street damage
Report a sanitation code violation
Report illegal dumping
Residential trash and recycling
Find your trash and recycling collection day
Report missed trash or recycling pickup
Find a trash or recycling center
Get a recycling bin
Drop off household hazardous waste
Request trash pickup for a condo or co-op
Recycle fall leaves
Dispose of Christmas trees
Submit a service request with 311
Track a service request with 311
Safety & emergency preparedness
Get notified when an inmate is released
Contact animal control
Get a restraining order
Ask about an EMS bill
Keep pets safe
Fire safety
Get a smoke alarm installed
Report possible arson or fire code violation
Find a fire station
Fire
Find a police station
Report child abuse or neglect
Report elder abuse
Apply for the 911 program for people with disabilities
Prepare for an emergency
Attend a workshop
Make an emergency plan
Plan for everyone
Make a shelter-in-place kit
Make a go bag
Keep documents safe
Know whether to stay or go
Stay informed
Natural hazards
Code Blue
Drought
Earthquake
Hot weather
Code Red
Stay cool
Heat-related illness
Flood
Hurricane or tropical storm
Thunderstorm
Tornado and wind storms
Winter weather
Human-caused hazards
Active shooter
Carbon monoxide poisoning
Hazardous materials
Explosion
Fire
Infectious disease
Nuclear or radiation incident
Terrorism
Lead exposure
Evacuations
Evacuation routes
Center City high-rise office building rallying points
University City high-rise office building rallying points
After an emergency
Utility interruption
Disaster recovery funding
Access to restricted areas
How you can help
Emergency donations
Volunteering
Streets, sidewalks & alleys
Bike share program
Find your trash and recycling collection day
Get your car back when it has been towed
Report a pothole or other street damage
Report an abandoned vehicle
Report graffiti
Street closures
Apply for a street closure permit for construction
Apply to hold a block party or street event
Submit a service request with 311
Track a service request with 311
Pavement markings
Apply to paint an “X” on the street in front of your driveway
Request line striping
Report a problem with a traffic light or sign
Request a traffic light or report a problem
Request a traffic sign or report a problem
Report a problem with a street or alley light
Report a missing or damaged manhole cover
Water, gas & utilities
Rain Check program
Get emergency home heater repairs
Get advice to reduce utility costs
Get your water tested
Submit a cable TV service complaint
Become a water customer
Commercial tenants
Property owners
Tenants
Occupants
Pay or dispute a water bill
Resolve water liens & judgments
Pay a water bill
Dispute a water bill
Water bill payment agreements
Senior citizen water bill discount
Water bill customer assistance
Water pipe & meter maintenance
Customer responsibilities
Water meters
Water shutoffs
Reasons for water shutoff
Prevent water shutoffs
Restore water service
Stop water service
Working & jobs
Report a sick leave violation
File a sexual harassment complaint
Find a job or internship
Become a police officer
Apply for a job with the City of Philadelphia
Become a substitute teacher
Join the Fire Department
Become a firefighter
Become a Fire Explorer
Become a paramedic
Become a lifeguard
Apply for an internship at the Medical Examiner’s Office
Report wage theft violation
Nominate someone for the Joan Markman Award for Integrity
File for unpaid leave because of domestic violence, or sexual assault
Report possible fraud, waste, or other issues on contracts
Report wrongdoing in City government
Report wrongful discharge for parking employees
Report a Fair Workweek violation
Report a Domestic Worker Bill of Rights violation
File a COVID-19 retaliation complaint against an employer
Zoning, planning & development
Interactive Map of Philadelphia
City building codes
Find location and zoning information
Find a City-owned building
Appeal a zoning decision to the Zoning Board of Adjustment (ZBA)
Participate in a Zoning Board of Adjustment (ZBA) hearing
Zoning permits
Get a plan review
Get approval for work to a historic property
Philadelphia City Planning Commission plan reviews
Get a civic design review
Request a plan consistency letter for a development proposal
Get a site plan review
Get a facade review
Get a garage facade review
Get a public open space review
Get an affordable housing zoning bonus review
Get a review for an NCO or NCA
Get a sky plane review
Art Commission plan reviews
Apply for construction approval from the Art Commission
Apply for newsstand approval from the Art Commission
Apply for sign, awning, or canopy approval from the Art Commission
Apply for artwork approval from the Art Commission
Ethics & transparency
Ask the Chief Integrity Officer a question
Report wrongdoing in City government
Nominate someone for the Joan Markman Award for Integrity
Report possible fraud, waste, or other issues on contracts
Programs & initiatives
News & events
Publications & forms
Mayor's Office
City government directory
COVID-19 vaccine
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