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City of Philadelphia

Community Services

Joanna Otero-Cruz
Deputy Managing Director for Community Services
Joanna Otero-Cruz leads Pennsylvania’s oldest Latino non-profit organization, and serves as community leader and voice for the needs of women, children, and families across the state. She has led Concilio since 2010, bringing the historic organization into a new era of influence and stability. As the Executive Director of Concilio, she leads the organization’s foster care services, youth development programming, and children’s health work. She also leads the organization and Latino community’s historic events – the Hispanic Festival and the Puerto Rican Week Festival culminating with the Latino Parade on the City’s Parkway. In 2014 Ms. Cruz moved Concilio from its home of nearly 46 years to the new heart of the Latino community. Winning the prestigious Kaboom grant, the 30,000 square foot facility hosts a state of the art playground for clients and the community. Today Concilio shares a position of strong financial health maintaining respect and credibility among the civic and public leaders of the City and State, and the community members that utilize its services.

Ms. Cruz is a highly active and respected voice for equity and access at the City and State level. She is a member of the Board of Directors of the Pennsylvania Coalition Against Domestic Violence. Her leadership in the area of victim’s services earned Concilio the new appointment of East Division Victims Services’ provider by the City of Philadelphia District Attorney’s Office. Ms. Cruz serves as Pennsylvania Commissioner for the Governor’s Advisory Commission on Latino Affairs. She has served on the Board of Directors for Prison Society, Youth Valley House, and CEIBA (Housing Coalition) where she has held various officer positions. She was a member of the Papal Fund during the historic visit of Pope Francis to Philadelphia in 2015, she is a leader in her church, and her son’s nationally recognized Bustleton Bengals football team, leading fundraising efforts to take the team to the United Youth Football National Championships in 2014 (which they won).

Mrs. Cruz has been the recipient of numerous awards and appointments, including the Community Impact Award at the Hispanic Choice Awards, the Philadelphia’s Business Journal 40 under 40, Aetna Healthcare - Latina Leadership Award Recipient, and host to numerous special events including the Susan G. Komen Latina’s for the Cure event. Ms. Cruz holds a Bachelor’s Degree in Business Administration with a Concentration in Management. She lives with her husband, son and daughter in Philadelphia.