The Health Department is expanding access to essential health resources by relocating its Resource Hubs into Neighborhood Community Action Centers (NCACs), bringing services closer to residents in neighborhoods across the city.
As part of this transition, the City will expand from four geographically limited locations to up to ten sites citywide — bringing services into every Councilmanic District through NCACs. This shift ensures more equitable access while making it easier for residents to connect with a wider range of City services in one place.
“This expansion is about more than access, it’s about making sure every dollar we invest delivers real results for the people of Philadelphia,” said Mayor Cherelle L. Parker. “By growing these Resource Hubs citywide and bringing services directly into neighborhoods, we are demonstrating how strategic investments can improve access, strengthen communities, and ensure government is working for every resident.”
Originally launched during the COVID-19 pandemic to distribute masks and testing kits, Resource Hubs have evolved into trusted, community-based access points for a wide range of public health services. Now, by integrating into NCACs, the City will grow from four limited locations to up to ten sites over time—ensuring every Council district has access to these critical resources.
This expansion makes it easier for residents to get what they need in one place, whether it’s health supplies, City services, or help navigating government resources.
“Resource Hubs were born out of a need to get pandemic-specific resources like masks and testing kits out into the community,” said Health Commissioner Dr. Palak Raval-Nelson. “They were so successful that we expanded the kinds of resources available as they became trusted hubs in their communities. Now, with these relocations, we’ll be able to offer that same support in even more neighborhoods, meeting Philadelphians where they are, no matter where that is.”
What residents can access
At NCACs, residents can now access a wide range of public health resources, including:
- Free COVID-19 and HIV self-test kits
- Condoms and sexual wellness materials
- Harm reduction supplies
- Nicotine replacement therapy
- STD testing
- Monthly health screenings by Jefferson Health Collaborative, at select locations
More than health services
NCACs serve as neighborhood-based “city halls,” connecting residents to multiple City services in one place. Visitors can:
- Report quality-of-life issues like graffiti, potholes, or abandoned vehicles
- Get help navigating City agencies
- Access business support resources
- Connect to benefits and social services
Each NCAC also includes a community-led advisory board that works with the City to identify and address neighborhood priorities.
