As we continue to work on getting K-12 students and households connected to the internet through PHLConnectED, we want to ensure that families have the information they need to easily connect.

We know that many families are receiving in-home internet for the first time. These 4 tips from Comcast will help households have smooth and consistent access.

4 key tips

  1. Place your router in the center of your home, preferably in the room where you use your devices the most. Don’t put your router in the basement, garage, or a distant corner. Also, make sure that your cables are tight—loose connections can affect how well your internet works.
  2. Make sure that your router is in an open area. If appliances or other devices are blocking your router, it can mess with your connection. Don’t hide your router in a cabinet or box!
  3. Some activities draw more bandwidth (amount of information sent over a connection). Things like video conferencing, streaming, and gaming use more bandwidth. If there are important video calls or other work that needs to get done, think about pausing streaming and gaming at that time.
  4. Try out your devices in different parts of the home to see where they work best. Many school-issued computers may need to be used in the same room as the router.