City of Philadelphia

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COVID-19: Learn how to stay safe, get vaccinated, and find testing. Visit phila.gov/covid.

PHLConnectED

Connecting pre-K–12 student households to digital access with internet and training.

About

PHLConnectED will connect eligible pre-K–12 student households with access to free, reliable internet service through summer 2023. Participants will not pay any out-of-pocket expenses or installation fees. The program will also provide digital skills training and support.

There are two core components of PHLConnectED:

Wired, high-speed, reliable internet to the home from Comcast’s Internet Essentials program, or a high-speed mobile hotspot from T-Mobile for families who need a mobile internet solution.
Digital skills training and tech support.

PHLConnectED is possible thanks to collaboration among business and civic leaders who came together to support Philadelphia students.

Connect

Address	1234 Market St. Philadelphia, PA 19107
	Phone: 211 24-hour multilingual hotline
Social	Twitter

Process and eligibility

Pre-K–12 student households qualify for PHLConnectED if they:

Do not have internet access.
Have mobile phone internet access only.
Are experiencing homelessness or housing insecurity.
Have students who participate in remote learning in locations without internet access.

If households already have internet in their homes, they also qualify if they:

Participate in public benefit programs with income qualifications like Medicaid.
Have students designated as English Learners.
Have students who receive special education services.

Call 211 for more information and assistance with enrolling. The hotline operates 24/7 and is available in 150 languages. The hotline can also connect you with other resources. See our FAQs for more information.