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Community Relations Division
The Community Relations Division (CRD) deals with inter-group conflict and neighborhood disputes. Staff uses a variety of approaches to encourage people of all backgrounds to cooperatively coexist with one another irrespective of group identity. Clients are provided with assessment, intervention, conciliation, and follow-up services during an immediate crisis.
A key function of the CRD is to help empower communities by building coalitions that work together in solving common problems. This is achieved by working in cooperation with the police, business, community and religious leaders, and other government and private agencies.
Dispute Resolution Program
The CRD operates a Dispute Resolution Program (DRP) to resolve disagreements between neighbors, and works with community leaders to prevent inter-group tension incidents (violence or vandalism motivated by group hatred).
Prevent Inter-Group Tension
Efforts to prevent tension, mediate disputes and promote inter-group harmony include, but are not limited to:
- Working closely with local police districts and the Police Conflict Prevention and Resolution (CPR) Unit), community groups and leaders, both to remain informed about problems and to work cooperatively in the alleviation of neighborhood tensions when those problems erupt.
- Working to build lines of communication between groups.
- Educating the community regarding cultural diversity, inter-group harmony and understanding.
- Addressing issues before they rise to the level of inter-group conflict.
Languages
Staff members are fluent in several languages and are able to accommodate clients speaking any language.
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