The COVID-19 pandemic brought uncertainties for everyone. The communities impacted the most were those already affected by poverty, racism, and language barriers. Philly Counts partnered with other City departments, community-based organizations, and everyone in between for creative solutions to the growing divide.

In 2022, Philly Counts launched a Community Health Worker program in partnership with the Philadelphia Department of Public Health (PDPH) and funded by the Centers for Disease Control and Prevention (CDC). The program was designed to increase COVID-19 vaccination rates, mitigate the effects of COVID-19, and address the social determinants of health in vulnerable communities. Community Health Workers (CHWs) are placed in the community where they live, play, and worship. Since the program began, CHWs have assisted over 800 residents with one-on-one support.

CHWs build bridges of trust between our communities by connecting residents to social and health services, and resources. CHWs provide confidential client-centered advocacy and individualized support while promoting independent community empowerment. CHWs connect with residents at events, food pantries, and community-based organizations in all corners of the city.

How a community health worker can help

Examples of what a CHW can assist with:

  • Access to health and mental health resources
  • Support with utility assistance program applications
  • Referrals to transportation services for medical appointments
  • Food insecurity resources
  • COVID-19 vaccination and recovery resources

Connect with a community health worker

Residents can connect with a CHW in various ways:

  • Complete the community health worker information form
  • Email
  • Call (215) 686-5159
  • Visit a community health worker
    • Wedge Recovery Center Frankford, 4243 Frankford Ave.
      • Tuesdays, 9 a.m. — 2 p.m.
    • Temple Episcopal Campus Food Pantry, 100 E. Lehigh Ave.
      • Thursdays, 1 — 4:30 p.m.
    • Church of the Advocate, 1801 W. Diamond St.
      • Tuesdays and Thursdays, 9:30 a.m. — 2 p.m.
    • West Kensington Ministry, 2140 N. Hancock St.
      • Tuesdays and Thursdays, 9:30 — 11 a.m.

Locations are subject to change based on availability.

Visit the community health worker schedule for the most up-to-date times and locations.