About 64,000 eligible Philadelphia households have not received their federal stimulus payments, which were part of the CARES Act passed in late March. That adds up to an estimated $77 million in relief unclaimed by Philadelphia families.

The payments are up to $1,200 for individuals, or $2,400 for married couples, with up to $500 for each qualifying child. For a married family of four, that would be a maximum of $3,400.

While most eligible taxpayers automatically received their stimulus check, also known as Economic Impact Payments, some did not receive payments because they need to provide additional information to claim their payments. 

The good news is there’s still time! Eligible Philadelphians who have not yet received their stimulus payment can submit their information by November 21. This includes members of households who don’t usually file a tax return.

You can submit your information online by November 21 using the Non-Filers tool. Filing now will also help ensure that you automatically receive any future stimulus payments.

If you work for an agency that serves low-income Philadelphians and you are interested in learning how to help them claim this money, watch this recorded presentation by the City of Philadelphia and Philadelphia Legal Assistance.


Who is eligible for the Economic Impact Payment?

U.S. citizens, permanent residents, and qualifying resident aliens who:

  • Have a valid Social Security number,
  • Could not be claimed as a dependent of another taxpayer, and
  • Earned less than $75,000 single or $150,000 married filing jointly.


Where can I get free help to complete the Non-Filers tool?

You can contact any of the BenePhilly centers or Financial Empowerment Centers for assistance. The centers are currently providing service by phone.


Organization Phone
Catholic Social Services – Southwest Family Center (215) 724-8550 ext. 7
Hub of Hope (215) 309-5225
Municipal Services Building North (215) 685-9745
Esperanza (215) 324-0746 ext. 108
Impact Services Corp. (215) 298-9292
Impact Services Corp. (215) 739-1600 ext. 156
Honickman Learning Center (215) 235-2900
Project HOME (215) 320-6193
Philadelphia FIGHT (215) 525-2615
Philadelphia Legal Assistance (215) 981-3800
Penn Asian Senior Services (PASSi) PACE Center (215) 572-1234
UESF (215) 814-6839
United Communities Southeast Philadelphia (215) 468-1645 ext. 200


To contact the United Way EIP Hotline, please call 844-322-3639. If you need help in Spanish, press 2.


Will my stimulus payment affect my other benefits?

Your payment won’t reduce the benefits you receive from SNAP, TANF, Medicaid, federal rental assistance, or another program. It also will not affect unemployment payments.


Am I eligible if I have been incarcerated?

Yes, those who were formerly incarcerated should file.


What if I owe back taxes, student loans, or child support?

If you owe back taxes or student loans, your payment will not be interrupted, and you will receive the full amount. If you are overdue on child support, your Economic Impact Payment could be reduced or eliminated.

Visit the IRS Non-Filers tool to receive your federal stimulus payment