Using a database comprised of information gathered from the Computer Aided Dispatch (CAD) system and Incident Analysis Reports (139,430 reports processed), analysts develop and generate statistical reports providing timely information to the Fire Commissioner and other senior staff. These reports include:
Additionally, analysts conduct administrative research on a variety of topics to assist management in decision making. These topics include:
This Unit is also responsible for coordinating and implementing all hardware and software modifications for both the CAD and all Department computers.