Resources to help those suffering from various forms of abuse and harassment, including physical, economic, and emotional.
Accessibility resources and accommodations available in Philadelphia.
Requirements for the Active Duty Tax Credit, which is offered to members of the armed services who are called to active duty outside PA.
Information on what to do if there's an active shooter event in Philadelphia.
Find public activities and events in the City.
Some children in foster care need adoptive homes. Explore the process of adopting from foster care.
Resources you can use to find current air quality information for Philadelphia.
How to pay your Amusement Tax online.
How to search and apply for a job working for the City of Philadelphia.
Obtain a permit to park in a residential area or in spaces reserved for people with disabilities.
Learn how to apply for the permits you need for your activity or project.
People with disabilities can request accommodations from the City.
Who to contact if you have an animal control emergency, or want to report an animal care violation.
How to make an area of a Parks & Recreation property animal-free.
How to file and pay the Philadelphia Beverage Tax online.
General information and membership details for Philadelphia’s bike share program, Indego.
Instructions for getting official certificates or decrees for life events such as birth, death, marriage, or divorce.
Information on the City's rules and permits for constructing, modifying, renting, or selling property.
Licenses, permits, taxes, incentives, and employment laws related to doing business in Philadelphia.
Information on how to file and pay your Business Income & Receipts Tax (BIRT) online.
Official regulations, including related amendments and rulings, for business taxes collected by the City of Philadelphia.
Tax types and requirements for businesses that are located or operate in Philadelphia.
How to search for contract opportunities with the City of Philadelphia.
Description of how to order a copy of a birth certificate (with a raised seal) online, by mail, or in person.
Instructions for finding and obtaining the permits you need for a building or construction project.
Information on business and trade licenses and how to apply using eCLIPSE.
The MEO offers support to families with an infant who died suddenly, and to the families of suicide and homicide victims.
Business services managers connect businesses to financing opportunities and provide support.
Guidelines and resources for planning a block party in Philadelphia.
Information about how to register your burglar alarm and pay the annual fee.
Instructions for registering a business in Philadelphia, including how to choose your business structure and get a City tax account number.
Information on what to do if you suspect carbon monoxide poisoning, and some carbon monoxide safety tips.
Information to help you get around the City, pay tickets, deal with a towed car, and sign up for the bike share program.
Information on rallying points for for high-rise office buildings in Center-City.
Information on charter schools, including school profiles and annual charter evaluations.
A summary of City building codes, and a link to the complete code.
Find a City health center near you.
Actions the City takes when it declares a Code Blue to keep people who are homeless safe from extreme cold.
Details on the CDC Tax Credit, for businesses that support economic development in distressed parts of the city.
Resources for contacting the police, navigating the justice system, and reporting abuse.
Fun and interesting ways to enjoy everything that Philadelphia has to offer, from swimming pools to tourist attractions.
Request a hearing or a review for a code violation notice.
Vendors that allow you to e-file your City taxes.
How to find a City-owned property.
Where to find public cooling centers during times of extreme heat and humidity in Philadelphia.
Eligibility details for subsidized child care in Philadelphia, and how to contact Child Care Information Services.
Instructions on applying for a Certificate of Occupancy, which is required by the City for some construction projects.
Methods and instructions for filing returns and making payments on City taxes.
Pay the fine for code violations.
Call the DHS hotline at (215) 683-6100 24 hours a day, seven days a week to report suspected abuse or neglect of children.
How to request that a curb ramp should be installed or repaired.
How to find information about City of Philadelphia civil court cases.
Appeal a denied request for reserved residential on-street parking for people with disabilities.
How to get a residential parking permit for a person with a disability.
CARO responds to questions, concerns, or complaints about any services provided by DHS.
Information on where the funding for disaster recovery comes from for the City of Philadelphia.
Information on the forms of discrimination that are illegal in Philadelphia.
Where and how you can discard natural waste if you live in Philadelphia.
Find out how you can dispute tickets or fines and make appeals.
The Distressed Business Tax Credit is for businesses that lost 10% or more of their net income because of a public works project.
Programs and resources for people becoming citizens, and members of minority groups.
Information on what to do if a drought strikes Philadelphia.
Instructions for obtaining copies of divorce decrees in Philadelphia.
Information on how to order a copy of a death certificate (with a raised seal) online, by mail, or in person.
Rules and instructions for getting a dog license in Philadelphia.
Information and resources for people who are impacted by domestic violence.
How to pay a delinquent tax balance and who to contact if you need to set up a payment plan.
Directions for reporting a building code violation through Philly311 or an online form.
What to do if you see a dead tree in your neighborhood.
What to do if a tree falls during a storm.
Learn how to get a dog run in your local park. A dog run is a fenced-in, safe area where well-behaved dogs can play off leash.
Information on what to do after an emergency, including how to get access to a restricted area, and how to get disaster recovery funding.
Have a question about your EMS bill? Call our billing company at (888) 987-1135.
How to dispute an excess false alarm fine that you think is in error.
Resources for accessing and affording early childhood education in Philadelphia.
Information for workers, community groups, and employers about the federal Earned Income Tax Credit (EITC). The EITC is not a City program.
How to pay your Earnings Tax online.
Information on what to do if an earthquake strikes Philadelphia.
Resources about public schools and libraries, early childhood education, and continuing education.
Description and enrollment details of the electronic funds transfer (EFT) program, which lets you pay City taxes from a bank account.
Information on donations that might be helpful after a disaster.
Learn how to deal with extreme weather and other hazards that could affect your health.
Information on evacuation routes and evacuation zones in Philadelphia.
Information on evacuation routes and rallying points for high rise buildings.
Calendar of special events scheduled to take place in Philadelphia parks and recreation centers.
Information on how to respond if there's an explosion in Philadelphia.
Information on how to make an emergency plan to prepare for any emergencies that may come up.
Pay the fee for an excess false alarm fine.
Information on how to prepare for different kinds of emergencies in Philadelphia.
When and how to report elder abuse in Philadelphia.
How to begin training for a career in the Fire Department as a teenager or young adult.
The process and requirements for becoming a Philadelphia firefighter.
If you are interested in becoming a foster parent, we have the information and resources to help you get started.
File and/or pay your taxes online.
Locate a fire station in Philadelphia.
How to find financial support for your Philadelphia business.
Information and tools to help you determine which licenses and permits you need for your business.
Tools and resources for finding your school catchment, determining your neighborhood school, and exploring charter school options.
Information on how to prepare for a fire before it starts.
Information on how to prepare for and respond to a fire emergency.
Information on how to prepare for and deal with flooding in Philadelphia.
Information about how sheriff sales work, as well as how to avoid foreclosure on your property.
This service will help Friends groups and community groups get a permit for an event at a neighborhood park.
Get a flu shot so you don't pass it on to people who are more vulnerable than you are.
You can get a job at the Fire Department as a firefighter, a paramedic, or a civilian. Teens can join our Fire Explorers program.
Let us know about a potentially dangerous condition at a home or business.
Tools and resources to avoid losing your property through foreclosure in Philadelphia.
Links to general tax regulations and miscellaneous tax-specific regulations for the City of Philadelphia.
Requirements, timelines, and forms for requesting a refund on all City taxes, bills, fines, and fees except the Wage Tax.
Application and instructions for getting a gun license in Philadelphia.
Find out how to get the licenses you need to run your business or practice a trade.
How to sign up for PA SAVIN, a service that will notify you if an inmate is released or transferred from jail or prison.
How to get your car back after it has been towed, and contact information for the Philadelphia Parking Authority.
Requirements and forms for the Green Roof Tax Credit, which is offered to businesses that construct a roof that supports living vegetation.
Information on how to make a personal evacuation kit. It should have basic supplies to help keep you and your family healthy and safe.
How to get graffiti removed by the Anti-Graffiti Network.
Information on how to get a hauling permit.
How to apply for the Homestead Exemption if you own your home in Philadelphia.
Information on what to do if there's a hazardous materials incident in Philadelphia.
Requirements for taking the Healthy Beverages Tax Credit which you can take against your BIRT if your store sells healthy drinks.
How to recognize heat-related illnesses.
Information on how to manage excessive heat in Philadelphia by staying safe and cool.
If you are renting out all or part of your home for less than 31 nights at a time you need to pay the Hotel Tax.
Information on how you can help after a disaster.
Information on what to do in human-caused hazards in Philadelphia.
Information on what to do during a hurricane or tropical storm if one should hit Philadelphia.
The Medical Examiner’s Office offers a limited number of unpaid internships.
How to find someone who has been taken to a Philadelphia jail or prison.
Official regulations, including related amendments and rulings, for income taxes collected by the City of Philadelphia.
Tax requirements for anyone who is paid for work performed in Philadelphia, or for Philadelphia residents receiving unearned income.
Information about a number of income-based water bill assistance options for qualifying customers.
Information about payment agreements available to water bill customers.
Information on what to do if any disease or biological emergencies occur in Philadelphia.
Find information about inmates.
A link to an interactive map of Philadelphia.
Current interest rates, penalty amounts, and fees that the City applies to late tax returns and delinquent payments.
How to send mail to a person who is incarcerated.
Rules and policies for visiting someone who is incarcerated in a jail or prison in Philadelphia.
Find a job or an internship working for the City of Philadelphia.
Eligibility and application details for the Job Creation Tax Credit, which rewards businesses that increase jobs in Philadelphia.
A program that exempts new businesses from paying the Business Income and Receipts Tax during the first two years of operations.
What you need to know about reporting for jury duty, including location, exemptions, and rescheduling.
Information on how to keep your paper and computer files and records safe in an emergency.
The City requires that pet owners keep their pets safe during extreme heat and cold.
Briefly describes Keystone Opportunity Zones and connects businesses to this tax credit’s official information page.
Information on what to do in an emergency that requires you to stay home, and in an emergency that requires you to evacuate.
Information about becoming a Philadelphia Parks & Recreation lifeguard.
Find a licensed contractor for your building project.
The Philadelphia Business Lending Network helps businesses find loans.
Information about zoning in the City of Philadelphia.
Sign up for a library card to borrow books, movies, music, and more from the Free Library of Philadelphia.
Use this permit if you are an event organizer planning an event, or want to use certain equipment.
Information for Philadelphians about lead safety.
How to find classes and other resources for people who do not speak English fluently.
Resources and tools for the LGBT community in Philadelphia.
Eligibility and benefits information for businesses that begin offering life partner or transgender care health benefits to employees.
How to pay your Liquor Tax online.
Income and program requirements for Real Estate Tax bill discounts.
Describes when the City uses collection agencies to help collect delinquent taxes, and provides links to the agencies the City uses.
Use this form to apply for a permit to film or take still photos on Parks & Rec property.
Information on how to find a minority, women, or disabled-owned business.
Requirements, fees, and instructions for obtaining a marriage license from the City of Philadelphia.
Tax information for owners or operators of for-profit amusement or entertainment devices.
Public health resources, programs, and notifications for Philadelphia residents.
How to register as a minority, women, or disabled-owned business.
How to request records or an autopsy report from the Medical Examiner’s Office.
Learn how to get and use naloxone, a medication that reverses an opioid overdose. Also sold under the brand names Narcan and Evzio.
Information on how to handle natural hazards that may hit Philadelphia.
How to file and pay your Net Profits Tax online.
Information on what to do if there's a nuclear or radiation incident in Philadelphia.
Instructions for what to do if you want to report a noise violation.
How to dispose of mulch, compost, or other organic materials for a cost at the Fairmount Park Organic Recycling Center.
How to get free or low-cost compost, mulch, and wood chips at the Fairmount Park Organic Recycling Center.
Counselors are available to help older adults get any services they're eligible for.
How pay your Outdoor Advertising Tax online.
Program guidelines for homeowners who agree to make affordable monthly payments on property taxes that are past due.
Due dates and instructions for challenging a property assessment that you believe is incorrect.
Apply for money from the Philadelphia Activities Fund from Philadelphia Parks & Recreation.
The process and requirements for becoming a paramedic.
Job information and steps to take if you want to become a Philadelphia police officer.
Instructions on how to appeal a parking ticket in person, by mail, or online.
How to sign up for a Philadelphia Parks & Recreation youth program.
Resources to help you find a playground, recreation center, or athletic field in Philadelphia.
How to find police stations within Philadelphia.
Philadelphia Parks & Recreation offers activities for everyone. To find activities, use the Parks & Rec finder.
Find valuations, physical details, trash and recycling days, and school information for properties within the City of Philadelphia.
If you want to reserve a space for a picnic, you'll need to apply for a picnic permit.
Instructions on how to get a police, fire, or EMT report by mail or in person.
Information on how to get real estate certification in Philadelphia.
Find the amount of Real Estate Tax due for a property in the City of Philadelphia, and make payments on outstanding balances.
Information about making an appointment at the Philadelphia Parks & Recreation Historic Archive.
Details on the City law that requires sick leave for employees, and how to report a Philadelphia business that isn’t following the law.
How to pay your Parking Tax online.
Find out about payment options for your fine, ticket, or violation notice.
Accepted methods of payment for parking tickets.
You can pay or dispute tickets received due from red light cameras or parking violations.
Learn how to make water bill payments and find out if you qualify for assistance.
Filing and payment methods, instructions, interest rates, and penalties related to City of Philadelphia taxes.
Information and instructions to use when setting up a payment plan with the City.
Learn about and pay your taxes, or find out what tax exemptions and abatements you're eligible for.
Find out what permits or licenses you need for an activity or project, and pay any tickets or violations you owe.
Details about what the Philadelphia Beverage Tax is, who needs to pay it, and when. Official tax regulations are provided.
Tax credit details for businesses that employ someone who is returning to work after incarceration, or who is on parole or probation.
Information on how to make emergency plans for everyone in your household, including your pets.
Get services related to the Philadelphia Police Department (PPD).
Details on the Real Estate Tax Sequestration Program, in which the City has a third party take over management of a tax-delinquent property.
Guidelines for determining which Real Estate Tax abatements you can get for your property.
Explore ways to reduce your Real Estate Tax through exemptions available to Philadelphia property owners.
Official regulations for property taxes collected by the City of Philadelphia.
Tax information for owners of property located in Philadelphia, including tax rates, due dates, and applicable discounts.
Permits, licenses, and taxes relating to property and housing, and homelessness resources.
Rent a Philadelphia Parks & Recreation venue for your event.
Instructions for reporting potholes, street light outages, and other problems to 311, and tracking the progress of your service request.
You need a permit to reserve part of a Parks & Rec facility for group activity. You also need a permit to use outdoor fields for sports.
Search for information on a property's trade licenses, violations, and permits or search for business license information.
If you’re behind on paying your taxes, the Department of Revenue will work with you to arrange a payment agreement.
Learn about getting a permit to use or reserve a Philadelphia Parks & Recreation space. Permits are recommended for all events.
Information on the program that helps businesses reduce damage after disasters by allowing access to restricted areas after an emergency.
How to get an on-street residential parking permit.
How to dispute a red light camera ticket by mail or by phone.
Information about rules and regulations for renting a property in Philadelphia.
Find out who can file for a Protection From Abuse (PFA) order, what it covers, and where to go if you need one.
Assistance programs available for owner-occupied households.
Application details for the Real Estate Tax freeze, which is offered to senior citizen homeowners who meet age and income requirements.
Instructions on how to pay a ticket issued through the Red Light Camera Program.
Manage the stormwater at your home with a free rain barrel, downspout planter, rain garden, or porous paving installed at a reduced price.
Rates, due dates, discounts, and exemptions for the City's Real Estate Tax, which must be paid by owners of property in Philadelphia.
Eligibility and requirements for postponing payment on increases in Real Estate Taxes.
Form and instructions for claiming a refund on excess Real Estate Tax paid to the City.
How to pay your Real Estate Taxes online.
Requirements and rates related to the Realty Transfer Tax, which applies to the sale or transfer of real estate located in Philadelphia.
Forms and instructions for requesting a refund on City taxes, water bills, and other fines or fees.
Claim a refund for taxes you paid on the same income to both the City of Philadelphia and another local jurisdiction outside Pennsylvania.
How to pay your annual Refuse Collection Fee.
Legal documentation of City tax regulations, including amendments, technical rulings, and clarifications.
If you know or suspect that a crime is being committed you can report it to the City.
If you see property that has been vandalized or appears to be dangerous, you can report it to the City.
How to resolve unpaid bills or liens for work done by the City on a property.
How to obtain a lump sum payoff of business & income/wage tax liens & judgments.
Steps the City will take to ensure that people pay bills and taxes. Includes both enforcement measures and ways to pay outstanding judgements, liens and debts.
Instructions for tax preparers who wish to receive software from Revenue to help complete and file certain returns electronically.
Important steps you can take to reunify your family if your child or children have been put in foster care.
Arrange a payment agreement if you have difficulty paying taxes on real estate that you own but don’t occupy.
Instructions for senior citizens and low-income taxpayers who want to pay their Real Estate Tax in monthly installments.
Instructions for applying to become a substitute teacher for the School District of Philadelphia.
Use this form to file a complaint if you believe you have been sexually harassed.
Link to Philadelphia’s free indoor public pools, which are open year-round, and link to list of free outdoor public pools open in summer.
Description of the Tax Sale Escrow Program, which lets people request that a tax-delinquent property be sold at a sheriff sale.
You can request smoke alarms through Philly311, and the Fire Department will install them in your home for free.
How to hold a special event on City of Philadelphia property.
Get a free tree planted on the street in front of your home, business, or other property.
Information on how to create a kit to keep in your house for use in an emergency when you can't leave the house.
Enroll in a Philadelphia Parks & Recreation summer camp.
Request maintenance for a tree on your street.
City-wide safety procedures, and strategies for dealing with man-made and natural disasters.
Tax requirements that apply to taxable goods and services by retailers and service providers.
Tax details for Philadelphia residents who receive unearned income such as dividends, royalties, rental income, and some types of interest.
How to file and pay your School Income Tax (SIT) online.
The full regulations for School Income Tax.
Reductions in tax liability and water bill amounts for age-eligible residents.
The City offers a discount on water and sewer bills for senior citizens who meet age and income requirements. Find out how to apply.
Services available to people in Philadelphia who are homeless or at risk of becoming homeless.
Information on buying a property from a sheriff's sale, stopping a sheriff's sale, and claiming excess sheriff sale funds.
Information on how to stay informed during an emergency using ReadyPhiladelphia, the media, and Philly311.
Resources for finding out about street closures in Philadelphia.
Programs and services relating to street use, maintenance, safety, and lighting for pedestrians and drivers.
Instructions on how to submit an anonymous tip to the police via text, phone, email, or using an online form.
Tax credit eligibility requirements, amounts, and application details for businesses that meet certain sustainability criteria.
A tax credit for new businesses, that allows new, sustainable, job-creating businesses to use a 0% rate on BIRT for the first three years.
Locations of trash and recycling centers in Philadelphia where you can drop off bulk trash and recycling.
You need a tax account in order to pay business taxes, and the Earnings and Wage Tax.
Get a permit to use trails in Philadelphia.
Instructions for how to get a tax clearance certificate when one is requested by the City.
Information on how to get the vaccinations you might need if you're traveling to another country.
Learn how to appeal a tax assessment.
Information on free adult education classes supported by the Free Library and the Office of Adult Education.
Eligibility guidelines and application details for City tax credits.
Download forms and instructions to use when filing City tax returns. Forms include supplementary schedules & worksheets going back to 2009.
Explains technical or "private letter" rulings, where taxpayers request interpretation of their tax situation from Revenue. Also lists fees.
Information about how Philadelphia prepares for and prevents acts of terrorism.
Information on what to do before and during thunderstorms in Philadelphia.
Tax requirements that apply to tobacco and tobacco-related products sold by retailers, including items sold through vending machines.
How to file and pay your Tobacco Tax online.
Information on what to do before and during a tornado in Philadelphia.
Trash and recycling collection schedules for your neighborhood.
Keep Philadelphia clean, green, and working with the City's sanitation and recycling programs.
Services related to getting or taking care of street and yard trees.
Explore, enjoy, and protect Philadelphia's natural environment.
How people in Philadelphia can begin the process of becoming a United States citizen.
Information on rallying points for University City high-rise office buildings in case of emergency.
How to file and pay your Use & Occupancy Tax online.
Information on how to prepare for a utility interruption and power outage.
Find out what vaccines are required for your child to attend any public, private, or parochial school in Philadelphia.
Getting the right vaccines (shots) helps protect you, your family, and your community from getting sick.
If you don’t have health insurance, you can get vaccines (shots) through the Vaccines For Adults At Risk (VFAAR) program.
If you have health insurance, it's easy and often free to get the immunizations you need to protect yourself from dangerous diseases.
What to do if you see a vacant or dangerous building in your neighborhood.
Track payments the City owes you as a vendor.
Protect your children from these diseases by making sure that they are up-to-date on their vaccinations (shots).
How to pay your Valet Parking Tax online.
How to pay your Vehicle Rental Tax online.
Eligibility and application details for businesses that participate in Credit for Employment of Returning Veterans of the Armed Services,
Requirements for when a business comes forward to register, file, and pay for taxes owed.
Information on volunteering in Philadelphia after a disaster.
Find out where you can vote and what's on your ballot.
Appeal a water department bill or decision.
Attend a workshop and learn what to do in case of an emergency --- hosted by the Office of Emergency Management.
Instructions and contact information for property owners, tenants, and occupants to use when setting up a water and sewer services account.
If you think there's an error or a problem with your water bill, you can appeal to the Water Revenue Bureau.
Get a permit to have your wedding ceremony or take wedding photos at popular Parks & Rec sites.
Instructions and fees for accessing and paying your water and sewer services bill.
Find out how to prevent or postpone a water shutoff.
Information about why water service might be shut off.
How to determine if you've been the victim of wage theft, and how to report it.
How to report possible unethical or illegal activities within City government.
How to resolve outstanding water liens or judgments before selling or refinancing a Real Estate property (payoff requests).
Instructions for how to get water service restored after it has been shut off.
Payment information for those who are having trouble paying their water bill.
Instructions for property owners on how to permanently stop water and sewer services.
How to file and pay Wage Tax online.
Claim a refund on Wage Taxes paid to the City. Instructions are for salaried and commissioned employees as well as income-based refunds.
How to apply for assistance on your water bill based on income, age, or a special situation that is making it hard to pay your water bill.
Details about the equipment that connects your property to the City’s water and sewer service lines, and what you’re required to maintain.
Find out why water shutoffs happen, how to prevent them, and how to get water service turned back on.
Learn about Philadelphia utilities and pay your water bill.
Information on how to handle severe winter weather in Philadelphia.
Employment opportunities at the City, and laws and regulations for employers in Philadelphia.
Information about Zika in Philadelphia, and how the City is working to prevent the emergence and spread of the disease.
Interactive maps and information about City zoning regulations.