City of Philadelphia: What We Do
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City of Philadelphia

What We Do


Our Sponsors

Philadelphia's Financial Empowerment Centers are generously supported by Bloomberg Philanthropies and Living Cities’ Cities for Financial Empowerment (CFE) Fund.
The Financial Empowerment model features a personalized approach, with professionally trained counselors providing high-quality, one-on-one financial counseling to help clients transition from debt management to saving for a better life for themselves and their families.
The Centers opened in March 2013 and are in partnership with Clarifi, previously known as the Consumer Credit Counseling Service of Delaware Valley. Through this grant, Philadelphia operates two Financial Empowerment Centers and four satellite locations in areas with high poverty concentrations, low educational attainment, new immigrants, new entrants to the workforce and the working poor. Philadelphia’s Financial Empowerment Centers intend to counsel 9,000 low-income Philadelphians over an initial three-year period.

Philadelphia joins Denver, Lansing, Nashville, and San Antonio in receiving the Financial Empowerment Center grants through a competitive process in which nearly fifty cities applied. These cities exhibited the most thoughtful, creative approach, as well as committed leadership and strong partnerships for replicating the model in their local communities.

We are working with partners all across Philadelphia to serve our residents. The partners include: ACHEIVEability, Campaign for Working Families, Catholic Social Services Archdiocese of Philadelphia, , Community College of Philadelphia, Community Legal Services, Congreso, Department of Licenses and Inspections, Department of Revenue, Mayor’s Office of Community Services, Municipal Services Building, Office of the Controller, Office of Housing and Community Development, People’s Emergency Center, PhillyRising, Philadelphia Corporation for Aging, Philadelphia Gas Works, Philadelphia Works, The Welcoming Center for New Pennsylvanians and Women Against Abuse.

The Financial Empowerment Center model is unique in the following ways:

  • Personalization – end-users receive personal, one-on-one advice from trained financial counselors who understand their specific needs and can effectively implement financial empowerment programming.
  • Evidence-based – the measurable impact has been proven in New York, helping more than 19,000 New Yorkers reduce their debt.
  • Replication – the unique model seamlessly integrates financial counseling into traditional anti-poverty efforts, making it easily replicable in local cities across the country.

How Can We Help You?

How Can We Help You?
It’s your money. Make it work for you.
  • Take control of your debt
  • Improve your credit
  • Create a budget
  • Open a bank account
  • Start an emergency fund