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Accommodation Request Form
 
This form should be used to request a reasonable accommodation.


ADA Grievance Form
 
This form should be used if you believe the City of Philadelphia has violated your rights under the ADA.


Braille Policy
 
Under Title II of the Americans with Disabilities Act, a federal civil rights law, the City of Philadelphia must furnish auxiliary aids and services to individuals with disabilities when necessary to ensure effective communication. All City documents available to the public must be made available in an alternate, accessible format to people who are blind or visually impaired upon request.


Sign Langugage Policy
 
Under Title II of the Americans with Disabilities Act, a federal civil rights law, the City of Philadelphia must furnish auxiliary aids and services to individuals with disabilities when necessary to ensure effective communication. All City information provided to the public orally must be made available in an alternate, accessible format to people who are deaf or hard of hearing upon request.


ADA Curb Ramp Partnership Program
 
The Streets Department, in collaboration with the Mayor’s Commission on People with Disabilities, has partnered to identify ADA curb ramp locations that need upgrades and locations where there is a specific need for a ramp to be installed for the community of people with disabilities. If you would like to submit a location, click here. Please provide detailed information on the location (s). If you have problems using this website, the Streets Department Customer Service Information Helpline (215-686-5560) will be available for those who need further accommodations. Upon submission of this request a confirmation customer service number (“CSS”) will be assigned for your records. All ADA curb ramp requests will be investigated through a review process and a determination will be made based upon greatest need.