of Privacy Practices
Accessibility Statement and Policy
* * *
USING THIS WEBSITE. BY ACCESSING OR USING THE SITE, YOU AGREE
TO THE DISCLAIMER AND ALL OTHER TERMS PROVIDED BELOW. IF YOU
DO NOT AGREE TO THE DISCLAIMER AND ALL OF THESE TERMS, DO NOT
ACCESS OR USE THIS WEBSITE.
The www.phila.gov Website, including but not limited
to all linked pages and sub pages (the “Website”),
is provided on an "as is" and “as
available” basis, and users are fully and solely responsible
for their use of the Website and for any results or consequences
of such use. The City of Philadelphia (the “City”)
makes no warranty or representation, express or implied, with respect
to the quality, content, accuracy, completeness, currency, freedom
from computer virus, or non-infringement of proprietary rights
of the Website including any of the design, information, text,
graphics, images, pages, interfaces, links, software, or other
materials and items contained in or displayed on the Website. The
Website has been compiled from a variety of sources, including
sources beyond the control of the City of Philadelphia, and is
therefore subject to change without notice from the City.
In no event shall the City or its agencies,
officers, employees, agents, or representatives be liable for
any direct, indirect, special, punitive, incidental, exemplary
or consequential damages arising from your accessing or using
the Website, including but not limited to any disruption in service,
or otherwise arising from the Website or from anything contained
in or displayed on the Website. Nothing contained in or
displayed on this Website constitutes or is intended to constitute
legal advice by the City or any of its agencies, officers, employees,
agents, attorneys, or representatives.
Additional Disclaimer For Online Bill-Pay
Service: In addition to the preceding terms and conditions the
City, its officers, employees, agents, or representatives, shall
not be liable for any damages of any kind arising from your use
of the online bill-pay service, including any non-authorization
of a user’s payment by any
entity involved in the processing of any online transaction including
but not limited to your credit card company, any applicable governmental
authority’s non-acceptance of a payment from an online bill-pay
user, or for any disruptions in service of the online bill-pay
service, regardless of the cause. The City further assumes no responsibility
for the timeliness, deletion, mis-delivery, or failure to store
any user communications or personalization of settings.
Completion of a payment transaction using the online bill-pay
service is contingent upon: 1) the authorization of payment by
all entities involved in the processing of any online transaction
including your applicable credit card company; 2) the acceptance
of your payment, or if applicable, your tax return filing, by the
relevant governmental authority or other entity you are attempting
to pay; and 3) payment of the online bill-pay transaction fee.
If, for any reason whatsoever your payment is not processed, authorized,
or accepted by any entity involved in the processing of any online
bill-pay transaction, or if where applicable any entity fails to
accept your tax return filing, your payment liability shall remain
outstanding and unpaid and you may be subject to late fees, interest
charges, penalties, shut-off, or other actions where applicable.
All outstanding payment obligations shall remain your sole responsibility.
You understand, accept, and agree to pay to the City any and all
fees and/or penalties associated with the submission of any payment
transaction that is returned by any bank or other depository financial
institution for insufficient funds or any other error on your part.
[PLEASE NOTE: Processing of payments
using the City’s
online bill-pay service may vary, but normally takes approximately
two (2) business days. Your account will not reflect on-line
transaction until processing is complete. Also note that accounts
in default status seeking to prevent shut-off or other actions
must be paid on-line within seven (7) business days of notice
of default. However, payment of accounts in default status within
seven (7) business days of notice of default may not prevent
shut-off or other actions.]
This Website may contain links to other sites on the
Internet that are operated by parties other than the City (“External
Sites”). The City is not responsible for the content of any
such External Sites, or for the availability of such External Sites
or their content. If you have questions or concerns regarding the
content of any External Site, you should contact the respective
External Site administrator directly.
Copyright, Trademarks and Service marks
Service marks and trademarks contained in or displayed
on the Website, and the contents of linked sites operated by third
parties, are the property of their respective owners. All other
design, information, text, graphics, images, pages, interfaces,
links, software, and other items and materials contained in or
displayed on this Website, and the selection and arrangements thereof,
are the property of the City of Philadelphia. All rights are reserved.
Permission is granted to residents and citizens of the City of
Philadelphia to copy electronically and to print single pages from
the Website for the sole purpose of sharing information on the
Website with other citizens and residents, and on the condition
that the pages are copied, printed, and shared without cost to
the recipients and exactly as presented on the Website, without
any addition or modification. Distribution or republication
in any other form or for any other purpose, including any commercial
purpose or use, and any modification whatsoever, are strictly prohibited
without the prior written permission of the City.
Communications Through The Website
In no event shall any communication made through this
Website's e-mail and messaging functions constitute legal notice
to the City, or to any of its agencies, officers, employees, agents,
or representatives (including but not limited to legal notice required
by federal, state, or local laws, rules, or regulations) with respect
to any existing or potential claim or cause of action against the
City or any of its agencies, officers, employees, agents, or representatives.
The foregoing terms and conditions and all disputes arising
under them shall be governed, construed and decided in accordance
with the laws of the Commonwealth of Pennsylvania. The City reserves
the right to revise and otherwise change the foregoing terms and
conditions at any time and without notice. Commercial use is prohibited
without the prior written permission of the City.
Public Interaction with Official City Social Media Accounts
To ensure the City of Philadelphia can communicate in an effective and meaningful way with all of its citizens, the following guidelines and rules apply for people who interact on or with Official City Accounts:
A. Comments may be archived.
B. The following behavior may result in comments being deleted and frequent offenders being banned from the page: i. Off-topic comments
ii. Violation of the copyright, trademark, or other intellectual property rights of any person or entity.
Digital Millennium Copyright Act (“DMCA”) Terms
iii. Vulgar language, ethnic slurs, material that is harassing, defamatory, fraudulent or discriminatory.
iv. Displays sexually explicit images, cartoons, jokes, messages, or other offensive material.
- DMCA Notice/Takedown Request
If you believe that your work has been copied in a way that constitutes copyright infringement via its display on, or other use by, City-owned or City-operated websites (collectively, “phila.gov,”) you may submit a notice pursuant to the DMCA by providing the City’s DMCA Designated Agent (see Section 4 below) with the following information in writing:
- a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
- identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the City to locate the material;
- information reasonably sufficient to permit the City to contact you, such as an address, telephone number, and, if available, an email address;
- a statement that you (and, if applicable, the person or entity on whose behalf you are acting) have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- DMCA Counter-Notice
You do not have the right to post material to phila.gov unless given such right by the City. If the City has given you permission to post an array of material to phila.gov, and the specific material you posted has been taken down pursuant to the DMCA, you may submit a counter-notice pursuant to the DMCA by providing the City’s DMCA Designated Agent (see Section IV(E) below) with the following information in writing:
- your physical or electronic signature;
- identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
- a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
- your name, address, and telephone number, and a statement that the you consent to the jurisdiction of the United States federal district court for the judicial district in which your address is located, or if your address is outside of the United States, that you consent for any judicial district in which jurisdiction of the City may be found, and that you will accept service of process from the person who provided notification under Section 1 above or an agent of such person.
- You acknowledge that if you fail to comply with all of the above requirements for a DMCA Notice/Counter-Notice (as applicable), your Notice/Counter-Notice may not be valid.
- The City's Designated Agent under the DMCA for phila.gov is as follows:
Office of Innovation & Technology
1234 Market Street
Philadelphia, PA 19107
215-686-8101 (main desk)