City of Philadelphia eGovernment Privacy statementClick
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eGovernment and Health Information Privacy Statement
The City of Philadelphia (the “City”)
is committed to providing residents, visitors and business with
access to government services on-line. We encourage the use of
our official Website, www.phila.gov (“Website”), to
interact with government. Phila.gov has various application and
services to facilitate a positive on-line experience. The nature
of eGovernment services requires capture, storage and management
of user information. The City of Philadelphia feels strongly about
its responsibility to the individual's right to privacy. Outlined
is this document is our policies related to information gathered
via the Internet.
The City of Philadelphia does not collect personal information automatically
from anyone visiting www.phila.gov. The user may provide personal information
as a result of interacting with forms, applications, emails, or to complete
an online transaction. The information offered voluntarily by the user will
be protected against unauthorized use by anyone using the City's existing
network security technology.
The City of Philadelphia does collect general Internet based information for
statistical purposes. The user's browser type, Internet domain (www.yourcompany.com),
time and date of visit, pages viewed and IP address (unique computer identifier)
are examples of the type of statistical information collected. This information
is collected automatically without user interaction. The data collected is
used to better serve the users of www.phila.gov. The City reserves the right
to forward user information to department(s) that can best serve the user and
address their request.
Cookies are small data files that are transferred by a web application
to the user's hard drive. These files are used to store information related
to the user, such as, ID, passwords etcetera. This information is provided
by the user via interaction with a web application or site. Cookies do not
access information on the user's computer. Their primary purpose is to make
the users experience more enjoyable on there next visit to the site. Cookie
management is controlled at the browser level. The user can turn off cookie
transfer via the configuration option of their browser. The applications
on www.phila.gov may at times transfer cookies to the user's hard drive.
The City is committed to using cookie technology responsibly and will make
every effort to protect the user's computer environment from highly unlikely
cookie related damage.
Third Party Data Sharing
The City of Philadelphia does not share information provided
by the user with third party organizations. It does however reserve
the right to share information with organizations under contract
to act on the City's behalf. Any information forwarded to the City
from contractual third parties will be held in the strictest confidence
and used only for the purposes identified in the capturing transaction.
The relevant information maybe shared with other government related
agencies as outline by the various federal, state and local government
information laws, such as, the Freedom of Information Act.
The City of Philadelphia is committed to data security and the data
quality of personally identifiable information that is either available
from or collected by our Website and has taken reasonable precautions
to protect such information from loss, misuse, or alteration. When
any online bill-pay application on the Website accepts credit cards
or other particularly sensitive information for its online bill-pay
services, it encrypts all ordering information, such as your name
and credit card number, in order to protect its confidentiality,
and will not retain your information longer than is necessary to
complete the transaction. Unless a particular web page on the City's
Website indicates that encryption technology is being used, the user
should not assume that information uploaded through that web page
to the City's web server will be treated as confidential. If a user
submits information to the City's server through a web page containing
visible indicators of active encryption technology, the City will
take all reasonable precautions to safeguard the confidentiality
of such information, but shall nevertheless not be held liable for
any injury caused by the disclosure of that information, whether
caused by security breach, accident, inadvertence, or any other act
resulting in disclosure.
Notice of Privacy Practices