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City of Philadelphia

Contact Us

Water Emergency

(215) 685-6300
24 hours a day, 7 days a week

General Inquiries

Phone: (215) 685-6300
8:00 a.m. - 5:00 p.m.
Email: waterinfo@phila.gov

Billing and Account Questions

Water Revenue Bureau
(215) 685-6300
8:00 a.m. - 5:00 p.m.
wrbhelpdesk@phila.gov

Stormwater Billing Information

(215) 685-6300

Industrial Waste Unit

Phone: (215) 685-6236
Fax: (215) 685-6232

Procurement

(215) 685-6185

Media Inquiries and Public Relations

8:00 a.m. - 5:00 p.m.: 215-685-4902
After hours: 215-313-2905

Employment Information

(215) 686-0880

Mailing Address

Please note: Do not send bill payments to this address.
Philadelphia Water Department
1101 Market Street, 5th Floor
Philadelphia, PA 19107

Water Bill Payments

Please send all bill payments to this address: 
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496

Contact Us

Report a Problem:
(215) 685-6300

Billing and Account Questions:
Water Revenue Bureau
(215) 685-6300
8:00 a.m - 5:00 p.m.
wrbhelpdesk@phila.gov


Mail Payments to:
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496

Please visit the Water Revenue Bureau website for in-person bill pay locations.