The Philadelphia Water Department and Water Revenue Bureau serve the Greater Philadelphia region by providing integrated water, wastewater, and stormwater services. The utility's primary mission is to plan for, operate, and maintain both the infrastructure and the organization necessary to purvey high quality drinking water, to provide an adequate and reliable water supply for all household, commercial, and community needs, and to sustain and enhance the region's watersheds and quality of life by managing wastewater and stormwater effectively.
Whether we are providing safe water for residents to drink, supplying water for industries to manufacture goods here in the City, or protecting the region's water resources, serving our customers with quality has been a commitment of the Philadelphia Water Department throughout our nearly 200-year history.
More than 2,000 women and men of the Philadelphia Water Department work around the clock to make sure that a safe, high-quality supply of water is always on tap, that stormwater drains away without major flooding, and that our rivers and streams become cleaner with each passing year.
Our commitment to providing a safe and abundant supply of water is our commitment to all of our customers, large and small.
Our commitment to collecting stormwater and treating wastewater is our commitment to the health and vitality of the Delaware and Schuylkill Rivers, countless creeks and streams, and the people of our region who enjoy and depend on these waterways.
Whether we are delivering safe, clean water wherever and whenever our customers need it, or returning water to nature in a never-ending cycle, quality is a principle that runs throughout the Philadelphia Water Department.