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With hundreds of thousands properties in the city, we need assistance in figuring out which properties to test for lead. Customers can help us determine the likelihood of their home having a lead pipe that connects to the City water main by finding out if:
If you can, call a licensed and registered plumber and have them look at your service line. They can tell you if it is made from lead and give you an estimate for replacement.
Tip: A good time to have your line replaced is during water main replacement on your street. As this can save costs, we notify homeowners about replacing lines as we install new water mains. Customers should get a letter about six months before mains on their street are replaced, and more outreach will follow as construction starts. During water main replacement, this service is free to property owners. See our page about replacing lead service lines.
Need HELP? If you are unable to afford the cost of replacing a lead service line, you may qualify for the Philadelphia Water Department’s zero-interest Homeowner Emergency Loan Program (HELP). Please call our hotline at (215) 685-6300 to learn more.