There are a lot of ways to find out about an emergency: TV, radio, 311, a phone call, or social media. However you get your information, it’s important to have a way to both get news and communicate with others during an emergency.
Television and radio stations
- Keep phone calls short.
- Wait 10 seconds before calling back, if you can’t complete a call.
- Save your phone’s battery life by:
- Closing applications you’re not using
- Reducing the brightness of your screen
- Turning on airplane mode unless you need to use the phone
- Use mobile devices sparingly during and after a disaster so that emergency calls can get through to 911. Streaming videos, downloading music or videos, and playing video games can clog the network.
- Forward your home phone number to your cell phone during an evacuation.
- Charge your cell phone in your car if you lose power. Be sure that your car is in a well-ventilated place (remove it from the garage) and do not go to your car until any danger has passed. You can also listen to your car radio for important news alerts.
- Send texts or emails and use social media from your mobile phone when voice communication is not available. Text messages and the internet often work even if there is no phone service.
- Use a landline phone (non-broadband or VOIP/Voice Over Internet Protocol) if there is a utility interruption.