Homeowner’s Emergency Loan Program (HELP) guidelines

If you received a Notice of Defect from the Water Department indicating that your water and sewer lines are broken or leaking, you may qualify for the Homeowner’s Emergency Loan Program (HELP). Money loaned for repairs doesn't accrue interest and is payable over a period of 60 months (5 years). This sheet lists program eligibility guidelines.

Name Description Released Format
Homeowner’s Emergency Loan Program pdf Eligibility guidelines for HELP loans, which are used to repair water or sewer lines. February 1, 2016

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