This is employment counseling and placement assistance work for refugees currently receiving public assistance or who are in need of employment. Employees in this class interview clients to determine education level and work history, determine clients requests for employ- ment, and conduct job preparation classes to increase client employment opportunities. Serving as liaison between employers and clients, meeting with provider agencies to discuss training needs, and encouraging clients to accept jobs are important aspects of the work. Work is performed under the direction of a technical superior.

• Performs the duties below with members of a foreign language speaking community:
• Interviews refugees to determine work experience job skills, abilities and educational background; determines clients' employment preference; arranges for clients to attend training sessions; schedules and/or coordinates client interviews with prospective employers; takes clients to interviews using public transportation; assist clients in completing applications; explains purpose and goals of program to prospective employers; arranges for on-the-job training provisions for program clients; monitors client work activities; assists clients in acclimating to jobs; serves as liaison between clients and employers for problems such as language and cultural differences experienced on-the-job.
• Ensures that clients receive language training given by contracted trainers; meets with contracted trainers to discuss program needs and individual client problems.
• Performs related work as required.

KNOWLEDGE OF:

• the methods, practices and techniques of interviewing.
• the principles and techniques of employment counseling.
• the methods and techniques of preparing employment resumes.
• sources of employment and vocational training in the metropolitan area.

SKILL IN:

• interviewing.

• identify job skills, interests, abilities, educational background and work history through the process of interviewing.
• identify client training needs.
• speak, read, and write fluently in English and a designated foreign language.
• work effectively with clients, employers and contracted trainers.
• present ideas effectively, both orally and in writing.
• keep records of clients and track them through the employment seeking and interview processes.
• follow written and oral instructions.

• Education equivalent to completion of the twelfth school grade.
• One year of paid experience counseling individuals in an agency designed to resolve the social or employment problems of refugees.

PHYSICAL AND MEDICAL REQUIREMENTS

• Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.

PAY RANGE: 15
Class Established: 3/1989

Latest Spec. Revision:
  CSC - 1/96 ; Ad Board - 5/1996

AH/deb/ps