Almost 2,000 women and men of the Philadelphia Water Department work around the clock to make sure that safe, high-quality drinking water is always on tap. Providing a safe and abundant supply of water is our commitment to all of our customers, both large and small.
PWD uses proven treatment practices and participates in groundbreaking research to provide drinking water that consistently exceeds EPA standards. Philadelphia’s drinking water sources are the Delaware and Schuylkill rivers.
There are a number of environmental, social and developmental trends materializing in There are a number of environmental, social and developmental trends materializing in Philadelphia’s watersheds that raise concerns and pose challenges to the protection of the City’s drinking water sources, the Schuylkill and Delaware rivers.
When there is a loss of water, PWD crews are available to respond 24 hours a day, 7 days a week. The crews isolate the break site and stop the damage created by the flowing water, then repair the break and restore water services as safely and quickly as possible.
The quality of Philadelphia's drinking water supply could be compromised if backflow from a non-potable supply containing hazardous substances occurs. Cross Connection Control Regulations protect the public health & integrity of its drinking water supply.
Frequently Asked Questions pertaining to the City's drinking water.
We are committed to providing
high quality water to all our customers, and our efforts have
successfully reduced and maintained low lead levels in the water
delivered to your home.