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Information, Phone Numbers and Contacts
Do you have any questions? Need some important information? PWD has trained customer service representatives ready to help you.
Please call:
- (215) 685-6300 -- Water and Sewer Emergencies, Water and Sewer Service Inquiries, Water Quality Information, Taste and Odor Complaints, Open Hydrants, Inlet Cleaning, PWD Speakers Bureau, Water Conservation Programs (CAP), Automatic Meter Reading Installations and Inquiries
- (215) 686-6880 -- Water and Sewer Billing Inquiries and Billing Assistance Programs
- (215) 685-4901 -- Homeowner's Emergency Loan Program (HELP)
- (215) 686-0880 -- Employment Opportunities
- (215) 685-6143 -- Stormwater Billing Questions
Or write to us:
Philadelphia Water Department
ARAMark Tower - 5th Floor
1101 Market Street
Philadelphia, PA 19107-2994
- Howard Neukrug, Water Commissioner
- Mami Hara, Deputy Water Commissioner and Chief of Staff
- Joseph Clare, Deputy Water Commissioner
Finance
- Gerald Leatherman, Deputy Water Commissioner
Administration and Human Resources
- Debra A. Mc Carty, Deputy Water Commissioner
Operations
- Joanne Dahme, General Manager
Public Affairs
- Stephen J. Furtek, General Manager
Planning and Engineering
- Christopher Crockett, Deputy Water Commissionner
Planning & Environmental Services
- David A. Katz, Deputy Water Commissionner
Environmental Policy and Planning
- Scott Schwarz, General Counsel
- Geoffrey L. Brock, Director
Innovation and Technology
Helpful Information:
For Residential Customers:
For Business Customers:
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