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About Us

What's New

  • Concerned About Lead? Tips for Safe, Clean Tap Water + How to Get Tested
  • Information in Response to Lead Questions
  • Smart Winter Deicing Tips to Protect Rivers, Creeks and Pets
  • Water Department Tips Following Snow Storms: Help Us Help You

About Philadelphia Water

Whether providing safe water for residents to drink, supplying water for industries to manufacture goods, or protecting the region's water resources, serving our customers with quality has been our commitment throughout our nearly 200-year history.

Notifications

The Philadelphia Water Department pledges to provide regular updates on our work. The following projects involve long-term construction and may create traffic disruptions and other impacts on communities.

Do Business with Philadelphia Water

Philadelphia Water appreciates your interest in doing business with us and offers all businesses the opportunity to bid and respond to upcoming contracts.

Contact Us

Report a Problem:
(215) 685-6300

Billing and Account Questions:
Water Revenue Bureau
(215) 686-6880
8:00 a.m - 5:00 p.m.

Mail Payments to:
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496

Please visit the Water Revenue Bureau website for in-person bill pay locations.