Sign In

Contact Us

Water Emergency

(215) 685-6300
24 hours a day, 7 days a week

General Inquiries

(215) 685-6300
8:00 a.m. - 5:00 p.m.

Billing and Account Questions

Water Revenue Bureau
(215) 686-6880
8:00 a.m. - 5:00 p.m.

Stormwater Billing Information

(215) 685-6143

Industrial Waste Unit

Phone: (215) 685-6236
Fax: (215) 685-6232

Procurement

(215) 685-6185

Media Inquiries and Public Relations

(215) 685-6300

Employment Information

(215) 686-0880

Mailing Address

Philadelphia Water Department
1101 Market Street, 5th Floor
Philadelphia, PA 19107
Please note: Do not send bill payments to this address.

Water Bill Payments

Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496

Contact Us

Report a Problem:
(215) 685-6300

Billing and Account Questions:
Water Revenue Bureau
(215) 686-6880
8:00 a.m - 5:00 p.m.

Mail Payments to:
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496

Please visit the Water Revenue Bureau website for in-person bill pay locations.